Honda of El Cerrito

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Honda of El Cerrito:
Our families dealing with El Cerrito Honda came through referral. As far as we are concerned, it is a referral worth its weight in gold. The entire sales and service staff worked with us for both new and used vehicles. There were no pressure tactics and definitely no subterfuge on the part of El Cerrito Honda.

Customer service: A 5 for being pleasant, followup phone calls, understanding and patient when we were under time constraints to "get things done" and when we had to pick up a vehicle later than normal or the next day.

Quality of work: A 5, for the detailing of the used vehicle.

Friendliness: A 5, for always being cheerful 24/7.

Overall experience: A 5 for the family atmosphere and the "gong" for a new car sale (nice touch), and for putting up with our kids!

Price: A 5 for matching prices to previous offers of other dealers.

El Cerrito Honda, when you are ready to buy a Honda, they are ready to help you.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Honda of El Cerrito:
I RECENTLY HAD A PROBLEM WITH MY WINDOW NOT CLOSING ON MY 95 HONDA ACCORD AND BROUGHT IT DOWN TO HONDA OF EL CERRITO LAST SATURDAY PRETTY CLOSE TO TO CLOSING TIME. I WAS DESPERATE AND IN NEED OF HELP. THEY HAD NO TECHNICIANS LEFT AND THE SERVICE ADVISOR WENT OUT OF HIS WAY TO AT LEAST GET MY WINDOW UP FOR ME SO I CAN GET THROUGH THE WEEKEND WITHOUT GETTING MY CAR STOLEN. MEL WAS SO UNDERSTANDING AND SHOWED SO MUCH COMPASSION IN HELPING . I WAS TOTALLY IMPRESSED WITH MEL AND HIS ASSOCIATES. IVE NEVER EVER BEEN TREATED SO WELL AT A SERVICE PLACE BEFORE AND HAS NOW RESTORED MY FAITH IN DEALERSHIPS. AGAIN KUDOS TO MEL AND HONDA OF EL CERRITO. GIVE THIS GUY A RAISE.



THANKS FOR LISTENING,
reynalyn

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Honda of El Cerrito:
I RECENTLY HAD A PROBLEM WITH MY WINDOW NOT CLOSING ON MY 95 HONDA ACCORD AND BROUGHT IT DOWN TO HONDA OF EL CERRITO LAST SATURDAY PRETTY CLOSE TO TO CLOSING TIME. I WAS DESPERATE AND IN NEED OF HELP. THEY HAD NO TECHNICIANS LEFT AND THE SERVICE ADVISOR WENT OUT OF HIS WAY TO AT LEAST GET MY WINDOW UP FOR ME SO I CAN GET THROUGH THE WEEKEND WITHOUT GETTING MY CAR STOLEN. MEL WAS SO UNDERSTANDING AND SHOWED SO MUCH COMPASSION IN HELPING . I WAS TOTALLY IMPRESSED WITH MEL AND HIS ASSOCIATES. IVE NEVER EVER BEEN TREATED SO WELL AT A SERVICE PLACE BEFORE AND HAS NOW RESTORED MY FAITH IN DEALERSHIPS. AGAIN KUDOS TO MEL AND HONDA OF EL CERRITO. GIVE THIS GUY A RAISE.



THANKS FOR LISTENING,
reynalyn

Was this review helpful to you? Yes | No