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Honda of Fort Myers - Service Center

Fort Myers, FL

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2,253 Reviews

2,253 Reviews of Honda of Fort Myers - Service Center

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February 03, 2024

My husband and I took both of our vehicles in for service on 01/31/24. Evelyn Garcia from the service department was absolutely fabulous. She was very personable and I will ask for her everytime I have servi More

by A and A Crooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelyn Garcia
November 02, 2022

The service rep. Gregg Burris is out standing to solve the problem with my 2015 Honda Accord get the part that was needed from Honda USA provide a vehicle for me for More

by Ortizld60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Burris
August 27, 2022

The service department is amazing! They always answer all my questions and get the job done quickly! I also enjoy the movie theater:) More

by deedy0427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Rivera
December 30, 2021

Not my first time having an issue there. Bought my car there. Took it for first.oil change, when I got back in the car my tire pressure light was in and my windshield washer.flyid was still empty even tho More

by Learned my lesson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael
Jan 28, 2022 -

Honda of Fort Myers responded

We apologize if we've disappointed you. Thank you for your feedback; we will share your comments with our team. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

Jan 28, 2022 -

Learned my lesson responded

I was surprised i never received the survey questions i normally get after my service. They must have a way of not sending it to customers they know they habe treated poorly.

November 25, 2021

Don’t lease from this place. 2 1/2 years ago I leased a new car and when I tried to buy out my lease, they charged me an extra 5000 to buy it out because I took such great care of it and only put on 9000 m More

by Jeannieh514
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Dunn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Faithful
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Honda of Fort Myers responded

We're sorry if we didn't meet all of your expectations. If we can go over this issue with you directly, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

October 28, 2021

Great service! Friendly faces! Went in for service and left with a new car. No pressure, just an easy transaction More

by LDGODLOVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2021

I updated my lease with the Honda Dealership. I was helped by Rafael while I was getting my car serviced and he explained all of my options so that everything made sense. I am really happy with the new More

by HOWARDK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Albino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Sanicola 5 stars
October 03, 2021

Great service by Kyle in service and Many, Mike and Jorge in sales. They made up for our last bad experience More

by Caros824
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Many, Mike Masso , Jorge Sierra
September 20, 2021

Never have a problem with the service department always helpful and keep you informed about your car More

by PABLO241
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Zambrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2021

The best I've been to this far. Respectful, kind and fast service. They really look out for their customers needs and really listen to your wants. Lobby is packed with things to do while you wait. I would de More

by S.HIGGS157
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Dejesus
1
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