My Review Of Honda of Joliet:
After looking at many different Honda locations, we came to Honda of Joliet for our Honda Odyssey purchase. The other dealers in the Chicago land area were pushy and tried to force our purchase using the same salesman tactics. We were expecting nothing different at Honda of Joliet. We wanted to take our time in deciding between the Honda and the Toyota and wanted to make our decision objectively. At other dealers we were rushed and were not given enough time to make an objective analysis. This Honda dealership was different. Kurt Holzinger, our sales person, never once looked at his watch and was extremely patient in explaining each and every feature. He did very clear comparisons with Toyota and pointed out where the Toyota more than matched the Honda and where Honda had the edge. This showed us that he knew his cars and his competitor as well. We did our research and found what he told us was accurate and was not tinged with Honda sales spiel. He did not try to up sell to us, while that may not dovetail with classic marketing or sales paradigms, he gave us the information we needed and left the decision making to us which is what we liked. During our test drive, he explained the features to my wife who was sitting at the back and did not interrupt my driving experience. When my wife was driving, he explained the features to me. His boss, Daryl is also a very soft spoken person who did not fake love for us. They gave us their best information and told us in as many words to go back and compare to make the best decision viz-a-vis the cars and price. He answered all our questions and followed up later if we had any questions for us. He gave us a complete breakdown on the prices, taxes, cashback, trade in etc. We went back and did the financial analysis on our end and found another dealer who was cheaper by $300. We called Kurt and he matched the price and gave us a better deal on our used car as well. This showed me, they were willing to go and get the deal. When we went to buy the car, there were zero surprises. We got the deal we wanted, the pricing on the documentation matched what we were told and the car we wanted. Kurt and Daryl were extremely professional as well as nice. The experience of car buying was smooth and we were not slammed with unnecessary charges or unknowns. I would recommend Honda of Joliet for a good and professional car buying experience.
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