Read Reviews Honda of New Rochelle

Honda of New Rochelle

Honda of New Rochelle

25 E Main Street
New Rochelle, New York 10801


Sales: (888) 905-3763
Service: (914) 636-1160
Parts: (914) 636-2042

Honda of New Rochelle
Manufacturer: Honda

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 524 reviews

4.9

4.9 out of 5

577 lifetime reviews

Honda of New Rochelle

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Certified: Honda of New Rochelle

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Honda of New Rochelle has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Honda of New Rochelle

Welcome to Honda of New Rochelle, a member of one of the largest Volume Honda Automotive Groups in the country. We thank you for visiting and for giving us an opportunity to help you.

Since Honda of New Rochelle opened its doors back in November 2002, we have been one of New York’s premier Honda Dealers. Our commitment to customer satisfaction has made us the #1 Volume Auto Dealer in Westchester, Bronx and Connecticut! Our Service and Parts Departments are proud multiple time winners of Honda’s Prestigious Customer Service Experience Award and has been a key factor to our growing success. We take pride in servicing our customers Before, During and After the sale.

Our professional sales staff is dedicated to making sure your experience is first class. Honda of New Rochelle is committed to a no pressure, high integrity sales approaches that will leave you completely satisfied.

YOUR TIME IS VALUABLE...Service your Honda using ONLY Honda Parts with Honda Certified Technicians. Visit our Honda Express Service Facility for Convenience, Reliability and Value. Quick Lube available in 30 minutes or less! No appointment necessary for Oil Change Only! Free Gourmet Coffee, Free WiFi with a Business Center so you can work, HDTV!

EXPRESS SERVICE AT 30 MAIN ST.(Across the street from our Main Showroom) Open 7 Days: Oil Change, Tire Rotation, Battery Service, Wiper Blades, Bulb Replacement, Multi Point Inspections, and much more... Honda of New Rochelle Express Service Center is opening on January 2, 2012.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 12:00 PM - 5:00 PM


Service

Monday: 7:30 AM - 8:00 PM

Tuesday: 7:30 AM - 8:00 PM

Wednesday: 7:30 AM - 8:00 PM

Thursday: 7:30 AM - 8:00 PM

Friday: 7:30 AM - 8:00 PM

Saturday: 7:30 AM - 6:00 PM

Sunday: 9:00 AM - 4:00 PM


Parts

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 7:30 AM - 2:00 PM

Sunday: Closed


Our Amenities

Children's Play Area, Video Games and Coloring Books Vending Machines
3 Customer Lounge Areas Free Drinks
Free Gourmet Coffee, Donuts and Newspapers Rental Car Service Access
Business Center with Power Outlets and Free WiFi TVs with Live Service Status
Instant Financing - All Credit Accepted - Same Day Delivery - DMV Rep On-Site Outdoor Picnic Tables
Parts Store with Apparel and Accessories Full Access Website with Live Chat, Virtual Test Drives, Live Testimonials and Your Own Personal Online Service Garage. www.HondaofNewRochelle.com
Over 30 Honda Loaner Vehicles for our Honda of New Rochelle Customers, by appointment only Express Service at 30 Main St.- Open 7 Days - No Appointment Necessary - Quick Lube Under 30 Minutes
Complimentary Local Shuttle Service in a Brand New 2012 Odyssey Express Service Extended Hours M-F 7:30am-8pm, Sat 7:30am-6pm, Sun 9am-4pm
7 Flat Screen Televisions Walking distance from Retail Shops, Dining and Train Stations
Service Valet Parking

5363sundance
5/1/2013 1:01:25 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike VigliottiMike Vigliotti
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Honda of New Rochelle:

I came to the service center of Honda New Rochelle to replace the rear window washer on my car. From the moment I entered the center I was impressed. I was served immediately by a polite and pleasant young man named Chris Cancel. Shortly after looking at my car he noticed that my inspection had expired yesterday. Thank goodness!! He saved my a $50 ticket!!

Michael Vigliotti provided wise supervion and stressed the importance of customer service excellence.

As a professional Sales and service trainer, I highly recommend that Chris Cancel be seriously considered a Service Distinction merit.

Thank you so much.

Donna Bellis

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Fclaudio08
4/30/2013 6:52:45 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David LarteyDavid Lartey
Ritesh PatelRitesh Patel
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Honda of New Rochelle:

Let me start by saying i never take time to fulfill any surveys of any form!!!I had visited numerous Honda dealers in the Westchester County area.Starting at Curry Honda in Yorktown NY down to Central Ave Honda in Yonkers NY looking for the best price!No one was able to match the price given to me at New Rochelle Honda!!!If you are looking to purchase a Honda!I would highly recommend to take any price given to you at any Honda dealer.Then pay New Rochelle a visit to compare before you purchase!!!In addition to the outstanding customer service given by sales rep.David Lartey i can say i am truly a satisfied customer!Thank you!
F.Claudio

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Milbrandt
4/30/2013 1:38:21 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Paul MeccaPaul Mecca
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Honda of New Rochelle:

I was extremely satisfied with the service provided at Honda of New Rochelle. Paul Mecca is a great guy. He is friendly and very professional. He has great knowledge of the car and he explained everyting to me about the 2013 Honda CR-v I leased. He made the process very smooth and painless. I would recommend Paul Mecca and the dealership to me family and friends. Thanks Paul !!

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Layla2013
4/29/2013 9:55:11 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe  JacobJoe Jacob
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Honda of New Rochelle:

I came into Honda of new Rochelle with no idea of how to even begin. Joe Jacob assisted me with the purchase of my Honda Accord and I have to say I could not ask for anyone more wonderful. He is immensely knowledgeable in all aspects of Honda and purchasing a new vehicle. he answered every question I had with no hesitation at all. It's not everywhere you can find someone so helpful. I have to say Joe is an asset to the Honda Corporation. Thank you for having such an amazing individual representing you.

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dmariemedina
4/29/2013 9:54:41 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ivan ChavezIvan Chavez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Honda of New Rochelle:

I walked in today to lease a new honda. I met with Ivan, he was very friendly and accommodating. After filling out papers, I had to literally run out the door to get my daughter because she was feeling ill. I was able to come back later (at my convenience) to pick up the car. He walked me through everything and even sat with me and set up my bluetooth, showing me how to add names to my phonebook. I would highly recommend this salesman to anyone who wants a new or leased car! Thank you, Ivan!!

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andrewbbq
4/28/2013 6:12:00 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe  JacobJoe Jacob
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Honda of New Rochelle:

Joe Jacob was great salesman. He was straight-forward and cut to the chase. No B.S.

Dealership needs renovation but great prices & great people.

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kalabear76
4/24/2013 6:58:08 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike VigliottiMike Vigliotti
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Honda of New Rochelle:

Mechanics were great! Customer Service help expidite service. We were told it would take about 45 minutes. We were done in approximately 25 minutes. A life saver with a 2 year old!

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river0303
4/24/2013 9:17:25 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ben ThomasBen Thomas
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Honda of New Rochelle:

Mr. Ben Thomas made my car buying experience at Honda New Rochelle a Fantastic one. He was very flexible and attentive. He has outstanding Costumer service and it was a pleasure dealing with him and his company. I most certainly intend on referring him to others as well as use him again.. I was skeptical at first cause of my horrible experience in Honda on Central Ave a few years back but Mr. Thomas has restored my faith in Honda or at least the dealership he works with.. Thanks again Ben

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johnm87
4/22/2013 10:34:56 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mohamed Abdel LatifMohamed Abdel Latif
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Honda of New Rochelle:

In all my years of leasing Honda cars, I never had such great service and understanding from an individual ,as Mohamed Abdel Latif had given to me. He resolved the issue at hand and I walked away with a new found respect and gratification, never experienced before. His handling of the issue at hand, impressed me to tell others of Honda's personal touch and caring for their customers. I walked away with a great sense of satisfaction, not easily acquired these days. He renewed my trust in people again.

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howienutz
4/21/2013 10:28:23 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ben ThomasBen Thomas
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Honda of New Rochelle:

My first oil change and the million point check up was an absolute pleasure,Michael V. was both informative and very curteous. The short time it took and the attention to detail was a quick reminder of why I purchased my honda in the first place, thanks guys ......Howard M, Scop

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