My mother, at age 90, thought she co-signed on a 7-year loan (for a five-year-old Honda) for her grandson. Upon her recent death, it came to light that the loan was actually only in her name. When I called the dealership to change the title name from my mother's to the grandson's name, they were less than helpful. They were going to check on something and call me back. I did not hear back from them. In the contract for the sale, the salesman had checked off all the add-ons to this car that were available, totaling $5582. This was done at the dealership. He took the contract to my mother's home, and spoke to her for a couple of minutes through an upstairs window, since she could not walk down the stairs. She did not have the capacity to read or understand a long legal contract. The one question she asked him was whether the loan would outlive her, since she was "getting up in years". The only option on the contract not checked was credit life, so the loan was not paid off upon her death. The salesman did not explain what was in the contract, and didn't check the one thing she wanted in the contract. She just trusted him and signed the paperwork. He did not leave her a copy of the contract, probably because he misrepresented what was in it. Taking advantage of the elderly in this way is the very definition of predatory lending. Other than a quick letter from their attorney, who had many of the facts wrong, Jay Lee's has ignored my attempts to try to get this resolved. They did not respond to multiple attempts to contact them by the Better Business Bureau. Buy from them at your own risk! They cannot be trusted. If available, I would give them 0 stars.
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