Honda of Thousand Oaks

Reason for Visit: Service

I recommend this dealer: No

My Review of Honda of Thousand Oaks:
len was soo rude and short I cant belive such a good car co. would employ such a ass!!! Nerve and snotty rude people if you you pay thair price.. I fi you ask one question you will understand.. I have found a small honda shop in thousand oaks Ricks Japanese in thousand oaks and will never set foot in your dealer ship.

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Honda of Thousand Oaks:
Go directly to Internet Sales Manager, John Studebaker. Don't deal with Steve Soskins and Kam Javid as they will lie to you straight to your face. They told us that the car we were buying didn't have incentives. According to Consumer Reports, it had $1000 incentive and Steve repeatedly told us that the information is not correct. Both were dishonest about the details of the transaction. Dealt with John Studebaker instead as we were not happy with Steve. John told us that there was $1K incentive on the car, contradictory to what Soskins and Javid told us.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Honda of Thousand Oaks:
Very rude parts dept service. After a guy saw that I has an old car and am not going to spend $268 on a headlight bulb clip, he became rude to me and even when I purchased a bulb from another guy from the same department and he promised to help me, the first guy when I asked him where was a service guy started screaming "We are not supposed to do it". I have been a customer with this dealership for many years and this accident made me look for another service department.
I am going to write to the manager and see what they are going to do.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Honda of Thousand Oaks:
I have been bringing my 2004 Odyssey to Honda of Thousand Oaks for all its services & repairs. I have had very good luck. They have taken care of all the warranty work, as well as regular service. They have the car completed at the promised time, the price is always right around what they quoted, and they've been friendly & professional. Prices are high, but they are at all dealerships.

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