HORACE Nissan in Farmington, New Mexico is terrible when it comes to the knowledge of their service dept. Although they are friendly, they have no clue as to what they are doing. I took my new Nissan in to the service dept. two times because the transmission was failing terribly. Both times, instead of fixing the (under warranty) transmission, they cleared the computer codes and sent me on my way. My son took the car on a trip to another state, and the transmission failed, nearly leaving him stranded in the mountains. The nearest Nissan dealer immediately identified the problem and fixed it. I would never use HORACE Nissan again, for sales or service. They simply replied to my plea for help with sarcasm. HORACE NISSAN IN FARMINGTON, NEW MEXICO IS A DEFINATE MISTAKE.
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