I stopped in at Hudson Honda on a Wednesday evening just to briefly look at a 2013 Odyssey, as I did not have the time to shop at that time. John Colarte immediately introduced himself and we discussed what I was interested in. Had a 2003 Ford Windstar I looking to trade-in to lease a 2013 Odyssey. I made an appointment with John for the following Friday. The reasons why I gave the above ratings is because John was fully prepared for me when I arrived. He showed me the options I had for the various Odysseys. I told him the amount of monthly lease that I was willing to pay. He worked with me for the next three hours to obtain the best pricing -- which was exactly what I was willing to pay. It was long past closing time and John stayed until all the financing paperwork was completed and signed. He then proceeded to fully demonstrat all the features in the vehicle. There really was no reason for John to stay well past closing time on a Friday night, but he did. I truly believe John went above and beyond his duties in doing this. The deal was already done and he certainly could have left as his portion of the job was done. I neglected to state that when I arrived at Hudson Honda on Friday, I had two young sons, aged 10 and 12, with me. As you can imagine, after 3 hours both bouys were getting restless. John continued to be friendly and patient with my sons throughout the night. John also called me at 10:00 am the following morning to make sure that everything was ok. Again, he went above and beyond.

FYI: I am presently leasing another vehicle, a Ford Escape, which will expire 3/30/14. I have been a loyal Ford customer all my life. However, there is no doubt in my mind that I will return to Hudson Honda to lease our 2nd vehicle next year to work with John Colarte.

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My wife and I were having issues with a Toyota we bought from another dealer. We found a 2009 Honda CRV on Hudson Honda's website at a price that was too hard to beat. We were aware that out chances of getting the car were slim at most- our credit isn't the best and we were only one year into our Toyota's financing... But we decided to give it a shot anyway. Luckily, we landed John Colarte as our salesman. He worked for hours on our behalf to get us out of our Corolla and not only managed to get us into the CRV we were hoping for, but into a 2011!!! The best part is that we are making almost the same monthly payments!!! I'm not sure how he did it, but he did... John's sales experience and attention to detail got us into my wife's dream car and for that I can't thank him enough.

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I ended up needing another vehicle after crashing my Honda CRV and damaging the hood. I chose Hudson Honda because of my previous sales experience and was happy to find John Colarte as my salesperson. My life and circumstances required something smaller and simplier; while I admit that I drove a hard bargain, John was easy to do business with and perfect in cutting the deal I wanted! In less than 2 hours I drove out with a small, smart & sweet Honda Fit!

John's follow up, two days later, to check on me, the car and my decision was appreciated. Additionally his personable service to facilitate a parts replacement/adjustment (as during the test drive, we noticed that one window failed to open) after the sale of the car was outstanding.

Well done, Hudson Honda. Thank you John Colarte, you have my vote!

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It was time for me to purchase a new, reliable car with an expanding family. In being a car mechanic I know that one of the most reliable cars are Hondas. I came across the good fortune of dealing with Brian Salcedo, Sales Person and Jason DeJesus, Finance Manager. Both men were extremely professional and answered all of my questions. I left that day with a 2013 Honda Accord and I am very satisfied with my overall experience. I would recommend this dealership for anyone who seeks to negotiate with honest people.

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Much respect to HONDA WEST NEW YORK NEW JERSEY: From the time I showed up at 2:05, for my 2:45 apptmnt. I was greeted by professionals. The manager LUIS LOPEZ, the sales consultant, MAX BAEZ, and last but, not lease, Special Finance Manager ORLANDO HUNT. put me in the car of my choice. Even with my not so great credit, I left there driving my NEW CAR.... HONDA in WEST NEW YORK NEW JERSEY is THE SPOT. When all others fail, or before they fail checkout HONDA in WEST NEW YORK,NEW JERSEY. You'll be satisfied,their GREAT....

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John Colarte was an excellent dealership. He was friendly and professional at all times. He was thorough with his explanation on the Honda Pilot features and had patience most of all (considering I took my four kids). I highly recommend John Colarte to anyone as a dealer as well as for any upcoming opportunities that may arise at Honda Pilot.



However, Jason DeJEsus the financial advisor was quick at convincing me at obtaining a vehicle. But I find the price I am paying for my vehicle is high, not to mention, it took almost three weeks to obtain my license plate. Additionally, Jason DeJesus insisted on me driving with an expired temporary license plate and when I addressed the issue, his exact words was, "You are going to have to tough it up." REally? Was I suppose to tell this to a police office if I was pulled over for driving with expired license plates. So my question becomes, what is Honda or Jason DeJesus willing to do to accomodate me and make me a happy and satisfied customer? Can the cost of my lease be reduced?

Please feel free to contact me at (646) 434-9333 or wendymercedes9@gmail.com. Thank you.

Wendy

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Five Stars all the way around in terms of customer service and all around dealership experience. Even at their busiest times and peak hours, there are people constantly walking the premises to ask if you are being helped.

I went there withon Monday and cut a deal by mid week -- drove off in my brand new car today!

I especially appreciate the effort Luis Santos and his supervisors made in accommodating my lack of credit. They REALLY worked on a deal with me and gave me every option there was during the entire process.

This location in West New York closes at 8 PM -- and on multiple occasions Luis stayed late even after closing to get everything together for us since I got out of work late. Seriously, I've been to other dealerships in the area and if you have bad credit or no credit, sales reps would just get turned off and tell you a bunch of bull to get you to leave and work with someone else.

GO HERE if you are from the area and or surrounding towns. I know a lot of people to trek all the way to Jersey City 440 for all those dealerships and honestly I've had such terrible experiences in other places there it wasn't worth the commute money and mental exhaustion.

The service is speedy and competent. Excellent and comfortable lounge area as you wait for services, and a consistently updated inventory.

Thanks Hudson Honda!!!
- Frenzel

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We just purchased a new Honda Pilot (so not an inexpensive car, of course) from this dealership. Although our initial experience with the sales process wasn't amazing, David Constant has been working with us to resolve a number of issues we had. David has been very hands-on and attentive at fixing a number of issues that occurred with our sale, including plates arriving late, after the temporary plates expired (probably had something to do with DMV as well). He also apologized for no one at the dealership calling us back re. custom installation of a sun roof and DVD player.

All in all, it is apparent that they are working hard to make the sales process a better experience for future customers. We can't say whether that will happen, but if David is any indication, and if his promise to make the buying experience is true, then we can definitely recommend purchasing a car from this dealer.

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Hello, I just want let people know about my recent experience at Hudson Honda. I went there because I saw a very nice car on the web page. The car was used. I test drove the car. It had the check engine light on and sales rep told me it was going to be a minor fix. I gave a deposit of the car on jan 31 2013. One week and a half went by and I did not hear from the dealer. I had to call constantly and I was told it was almost ready and this and that, next to be serviced etc.. Later I found out what happened: A customer had brought the car for a trade in, and was given a new car. then I gave the deposit for that used car . Then no loan was approved to the customer who took the new car, NOW, WHY WOULD YOU SELL THE CAR WHEN A LOAN HAS NOT BEEN APPROVED TO THE CUSTOMER WHO TRADED IN THE CAR? I asked for my deposit back and they said it was going to be 5 to 7 business days. More than 20 days went by for me to get my money refunded finally on March 5 2013. Not professional, not a call from them , and they would not answer my calls. Definitively would not recommend this dealer.

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John Colarte was very patience and understanding with my needs in getting my first car. He did an awesome job in finding me a great deal on my Accord and insurance! Also Jessie De Jusus in finance was very informative and detailed! Thank you so much John, Jessie and Hudson Honda of West New York you guys are a great team!

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