I work a hectic job as a Field Service Engineer and shopping for a new car can be difficult at best. Fran took the time to work with me and was patient with my hectic schedule. The selection was good --end of year no less!--and he found a car that met all my needs, made a fair offer for my trade-in, and at price that bested other dealers in the area. Mindy handled all of the paperwork and the car was delivered flawlessly right on schedule, as promised--without any hidden surprises! Fran took the time to explain the controls, setup of the Bluetooth cellphone, radio, satelite programming and made sure I was comfortable with all of the functions and answered all my questions with great knowledge of the cars he sells. I was introduced to the service department and asked if I would like to pre-schedule my first check up. I felt valued as a customer and I would highly recommend this dealer to anyone shopping for a Volkswagon without hesitation, and look forward to future car puchases from them in the years to come.
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