Hurlbert Toyota went above and beyond to ensure our satisfaction and ultimately we ended up buying new when we were planning to buy used! John, our salesman, allowed us to text him pictures of cars, ask questions, etc for over 2 weeks until the right car came up! We got a brand new 2016 Prius and we couldn't be happier. The whole team was friendly, respectful, and diligent in making sure we got the car, payment, etc that we wanted. So incredibly happy. Car buying is a huge decision and we never felt pressured or pushed away. Thank you so much! We will be customers for life.