I Purchased a 2009 Tacoma from Hurlburt Toyota Sept 28th 2016 . I was told it had no issues and it came with a new frame and looked new for 204,750 miles. It also had a clean Carfax with 1 owner so I took it for a test ride and it drove solid like a truck . Perfect for my kid. So I bought it no warranty. I thought I had 30 day grace for any issues. "WRONG" .. They put an inspection sticker on it and cleaned it up. I figured they were a reputable dealer and I wouldn’t have a problem.. I picked up the vehicle on the 29th 2016 and was driving home when I noticed that it had a loud hum which I didn't notice before coming from the rear end. I figured it was a truck and it doesn't drive as smooth as a car drives. I thought it was the tires and was probably normal. Over the next couple days the hum stayed so I asked people about the hum and I was told to drive it on a dirt road and the hum should change or go away if it is the tires. It didn’t go away so I was told it was either a wheel bearing, drive line, or worse my rear differential. So I called Hurlbert on the 5th or 6th of Oct 2016 and describe my issues and that I just bought the vehicle on the 28th of Sept. I made an appointment for Saturday 10-8-16 but when I went there,;... there wasn’t a senior mechanic on duty so I made another appointment for the 11th Oct, 2016. They looked at the vehicle and found that it had a left rear wheel bearing gone and my u-joints in my drive shaft were frozen and to fix I would have to pay $1100 dollars. I told the service manager I just bought the truck from them a couple weeks ago. He told me yes they know, but I drove 550 miles. He told me that his managers said I had to pay for the fix AND there was nothing he could do. .. Really? I told him you sold me a truck with a blown wheel bearing and frozen u-joints on the drive shaft. Worse you put an inspection sticker on it. He said it was fine at the time of purchase, but 14 days later they find an issue? I wanted to bring it in 7 days prior when I called, but they didn't have a time slot.. 7 days prior it had a lot less miles. with the same hum..Did they even inspect it the first time? or just through on a sticker to get that sale.....? is there other issues ...Dangerous…The truck I feel is unsafe to drive now good thing the bearing didn’t seize on me going down the high way. I haven't even registered it yet. Still on the temp plate. Didn't even offer to split or meet half way on repairs. Basically told me to screw off. When I told the service manager that I was going to every website to tell of my experience he said go ahead. Strange how he didn't even want to deal with me or resolve my issue. Funny thing is he said he didn’t want to get involved. And the other service rep said he was sorry.. I will find out what my rights are.. I might not have any, but at least others will know about the integrity of this dealer.
The old guy who told me to go there is shocked at what happened . 2 customers down.
My Sales rep was Alex also..