Husker Auto Group

Husker Auto Group
6833 Telluride Dr
Lincoln, Nebraska 68521
(402) 479-7699

Manufacturers: Cadillac, Chevrolet, GMC

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Twenty-Four Month Rating: 4.1/5
19 Reviews
Husker Auto Group

Overall Score: 4 Star Rating4.1



About Husker Auto Group
Certified: Husker Auto Group
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Husker Auto Group has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



Majolica
3/10/2012 10:33:25 PM

Overall Score: 4 Star Rating   4.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Kevin Was Good!!!!

My Review of Husker Auto Group:
I had quite a bad experience with Husker Auto, but they went out of their way to make it right, and I was actually very impressed with their attention to customer service. I hope that they keep up that attitude. That is what inspires people return to the same dealer over and over. Thank-you.

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terry boll
12/14/2011 9:29:58 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: kevin

My Review of Husker Auto Group:
Called dealership on auto seen on line. I was inform that it was sold day before. Kevin told me he would keep a lookout for one. A month had gone by,I didn't give it a second thought. As my wife would say, it was not meant to happen. Kevin found the car and it's prefect. Merry Christmas.

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NE123
11/22/2011 6:19:36 PM

Overall Score: 2 Star Rating   2.0  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Jared, Sara

My Review of Husker Auto Group:
They did a good job upfront... very friendly and responsive. Had to take my car in for an issue and the BMW/Mercedes services is terrible. They don't seem to know what they are doing. I spoke to two seperate individuals regarding my reapir and two explanations...

Had to take my vehicle to an Omaha dealership to get it reparied. Just cant trust them... stay clear!!!!

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jreiter_77
11/5/2011 9:46:57 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joshua Ames

My Review of Husker Auto Group:
Josh was very courteous and polite. He was very knowledgeable in the vehicle that I was interested in and in the finance process. He let me take the time that i needed to make the right decisions for me and my family. I did not fell like I was being force to make a rushed decision.

I would strongly recommend that my friends and family visit Josh at Husker Auto for all their vehicle purchases.

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mylat
10/25/2011 7:55:28 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Aaron Krough

My Review of Husker Auto Group:
Everyone one I met was very professional, friendly, and treated me like a valued customer. The tour of the facility was very helpful and meeting people in all departments will allow me to feel at ease at my next visit.

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bbesaw@cox.net
10/18/2011 3:08:40 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Loren Jones,and Mr Kahn

My Review of Husker Auto Group:
I went out there just to look. Mr. Jones explained his inventory and let me test drive a GLK the car I was interested in. After test drive he explained car to me. I then decided to see if he could find the vehicle I wanted and give me what I wanted for my trade-in. He was able to do both with the help of the finance man. My car came from Houston, I had the dealership put on bra and tint the front windows and when I went to pick it up, Mr. Jones then proceeded to take me thoroughly thru the vehicle. It was a very pleasant experience. Usually buying a car is not a pleasant experience. I live in Omaha but have no problem driving the 50 miles to Lincoln to get my car serviced as I feel they treat their customers as if they were family. I also had phone conversations with Mr. Kahn and he too was very helpful.

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Masiraol
10/14/2011 7:54:32 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Eset Govori & Jeremy Franklin

My Review of Husker Auto Group:
We have bought five vehicles from Husker Auto in the past 6 years. The personnel always do everything possible to get us the best possible car and finance for us. We will definately keep coming back and always tell people to go there to get their vehicles because they treat us great.

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Arveejay
9/5/2011 9:32:08 AM

Overall Score: 2 Star Rating   1.8  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: Shelly Duba, Accounting Finance office, Kayla Zahn

My Review of Husker Auto Group:
I bought 3 new trucks in 3 years from them. Service dept. replaced interior of my 09 GMC and did a terrible job. I was told by the sales dept. How bad the job was done before I got there, they even told me it should have been taken to an upholstery shop to be fixed. Shelly told me I expected too much and it was as good as it would get. After being yelled at for 10 minutes, I finally took the truck home. The service department spent 9 days destroying my interior and would not do anything else about it. I traded it off and cancelled the Gap insurance on it. I have since traded the next truck off and cancelled the Gap insurance on it also.
I have been waiting since November to be reimbursed for several cancelled warranties and I am being ignored. When you cancel an extended warranty or a Gap insurance warrantie you are supposed to get the monies spent refunded to you. Because of my dissatisfaction Husker accounting office won't refund either of the 2 refunds of warranties which I cancelled in the last 1 year which total $1300.00. I've been waiting since November and I am out $1300.00 and I have since changed dealers and I have given up on getting my extended warranties refunded which I am entitled too, I have been told they are being kept by them because of some paperwork error they had made. They are not accredited by the B.B.B. so the only recourse I have is to sue them. They drove a 40 year GM Buyer off and now I am driving a new Ford F150. Do yourself a favor and buy your next vehicle from someone else, anyone else, or you will be sorry. You have been warned.

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joconnor
8/18/2011 10:32:19 AM

Overall Score: 2 Star Rating   1.8  

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: Kevin Mitchell and about 4 other high pressure sales people

My Review of Husker Auto Group:
Very high pressure sales people, They wanted to check out my trade-in and took my keys. (Never saw those again, could not leave) finally made a deal on a truck and today I go to register it and the jerks did not pay the taxes as they were supposed to. (they added it to the price I paid, but they pocketed it) Now I have to come up with another 1500 dollars to pay the taxes that I already paid during purchase. These guys are CROOKS. BEWARE

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ash0826
6/7/2011 3:39:26 PM

Overall Score: 1 Star Rating   1.0  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: Operator and Voicemail Service

My Review of Husker Auto Group:
I called Husker Auto's service department on May 20, 23, and 25 of 2011 to service my 2004 Mercury Mountaineer's air conditioner and get an oil change. I was transferred from the operator to the service department phone. Not once did anyone pick up. I had to leave a message all three times. Even worse, NONE of my messages were returned by Husker Auto! I was finally fed up, and took my business across the street to Anderson Ford. Anderson Ford had everything fixed within 24 hours and it only cost $240. I would NOT recommend Husker Auto to anyone being that they wouldn't even take the time to return my phone calls!

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