Husker Auto Group

Husker Auto Group
6833 Telluride Dr
Lincoln, Nebraska 68521
(402) 479-7699

Manufacturers: Cadillac, Chevrolet, GMC

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Twenty-Four Month Rating: 1.4/5
2 Reviews
Husker Auto Group

Overall Score: 1.5 Star Rating1.4



About Husker Auto Group
Certified: Husker Auto Group
This dealership is a DealerRater.com Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Husker Auto Group has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater.com Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.


lookingforhonesty
9/11/2009 12:50:02 PM

Overall Score: 1 Star Rating   1.0  

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: Don't Remember

My Review of Husker Auto Group:
My husband really enjoys buying a new car basically every year, so I feel like I know a thing or two about bad dealerships. This one is the worst one I have ever gone to in my whole life. We came in on a Sunday just looking around, we really weren't in serious buying mode. BUT then we found a vehicle for a great price and just couldn't pass it up. They didn't give us a fair trade in (but do they ever?) on our previous vehicle (even though we had papers in our hand proving its worth). Even though we liked the truck, we were there for 6 hours. It was Sunday. I have no idea what they were doing that took so long. We were there so long we ended up having to leave in the middle to go get something to eat. When we got back, we were passed from one salesman to another, and had to go over everything all over again. SO finally we leave after the evening (in a vehicle by the way that we had to gas up to get home it had so little gas in it). We think that everything is fine because we signed papers and it was all ok. NO, we get a call on a Thursday afternoon after we purchased the truck Sunday asking for more money down because they can't get a bank to finance us! We said absolutely not, we signed papers and this is where it stays. They told us they couldn't get the loan so we had to bring the truck back if we weren't going to give them money. Notice, he waited all week not to call (apparently he was too busy to get a loan for the vehicle we already had). He called us on a Friday to tell us to bring it back (we live 60 miles from the dealership and told them if they wanted their f*ing truck back to come get it, they refused) just so we couldn't look for legal counsel because what he was doing was obviously illegal. The sale was final, nothing in my paperwork said anything about *upon loan approval, NO I still have the paperwork for the truck we no longer have. So i wasted 6 hours on the first day, and then had to spend half a day returning the truck. When we got there to get it back they NEVER apologized or offered any kind of "other option." Salesmen were all so worried about getting another sale while we were there the first time, we got put on the back burner (this is why we got transferred to another salesman half way through) WORST DEALERSHIP IN THE WHOLE STATE

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warning
6/25/2009 12:48:49 PM

Overall Score: 2 Star Rating   2.0  

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: Micheal Barrett, Ryan Mathis

My Review of Husker Auto Group:
Bought a '07 Mercedes from Micheal and Ryan. One month after purchase I had to put on new brakes & rotors even though Husker Auto supposedly had inspected the car and it was in 'perfect condition' . Husker Auto also put the wrong tires on my ML 350, but wouldn't correct their mistake. To top it all off, Nebraska law requires front bumper license plates on vehicles but Micheal said it didn't need it. I insisted to obey the law so instead of finding the existing brackets Michael DRILLED holes in the front bumper to put my license plate on...off center!! Now I'm currently trying to get them to fix this mistake but as par for the course...Husker Auto has horrible customer service and isn't willing to correct their mistake. Now my Mercedes has a visibly off center front license plate.

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