Hyman Bros. Infiniti of Richmond

I have never encountered such a rude service department. Horrendous customer service. I had a off feeling with the car sale itself and should have left then. Live and learn and will make sure I tell everyon Horrendous customer service. I had a off feeling with the car sale itself and should have left then. Live and learn and will make sure I tell everyone I know to never buy a car from them. More

Took our Infiniti in for issues with rear hatch not working. Tech doesn't know what he was talking about. Paid $175.00 told us it would cost $2,397.00 for parts not needed and had to have it taken els working. Tech doesn't know what he was talking about. Paid $175.00 told us it would cost $2,397.00 for parts not needed and had to have it taken else where. What the tech said was totally wrong. It cost us another $250.00 to rule out what the tech at Infiniti said. More

Overall satisfied with the work performed on my vehicle! Great customer service with an attention to detail! 10/10 Would Recommend!!! Great customer service with an attention to detail! 10/10 Would Recommend!!! More

Joe Taylor was absolutely wonderful and a cut above the rest. He not only went the extra mile for us but made the whole process from start to finish pleasant, fun and easy. He was knowledgeable and gave us rest. He not only went the extra mile for us but made the whole process from start to finish pleasant, fun and easy. He was knowledgeable and gave us his number to reach him anytime we needed him or had questions. We are now Infiniti customers for life. More

Theo and Jarrett were fantastic! Patient, personable and very thorough in their understanding of the car. Made sure I was comfortable with my choice. They were never too busy to answ Patient, personable and very thorough in their understanding of the car. Made sure I was comfortable with my choice. They were never too busy to answer my questions and were happy to speak with me at any time. As far as I am concerned they are the reason I purchased the QX50. Thanks Theo Turner and Jarrett Riddick! More

The consultants and staff are friendly and knowledgeable. It was a very good experience. I will go back. It was a very good experience. I will go back. More

Service outstanding sales and financing very uncool . A great place to service a vehicle bad for treatment during purchase A great place to service a vehicle bad for treatment during purchase More

Joe was a great sales person. He was very professional and just allowed me to look. Joe took the time to answer all my questions. He made the car buying experience comfortable. If He was very professional and just allowed me to look. Joe took the time to answer all my questions. He made the car buying experience comfortable. If you are looking for a car go see Joe. More

100% confidence in this dealership and Jarret Riddick. I brought my Mother in to buy a new car. She was very nervous because of past bad experiences with other dealerships. A young man named Jarret Riddic I brought my Mother in to buy a new car. She was very nervous because of past bad experiences with other dealerships. A young man named Jarret Riddick assisted us in finding the car that she wanted. He was professional, knowledgeable, patient and kind. Jarret made us feel comfortable throughout the entire process. I highly recommend this dealership and Jarret Reddick if you are looking to buy a new car. Thank you Jarret! More

I had a very great experience at this dealership. My salesperson was very knowledgeable. Everything was done so quickly. I would recommend them to anyone. My salesperson was very knowledgeable. Everything was done so quickly. I would recommend them to anyone. More