My Review Of Hyundai of New Bern:
I drove 400 miles to Hyundai of New Bern to buy my 2013 Veloster Turbo. It was the closest one available at the time in that configuration.
There was another one within 50 miles, but they tried charging $2000 over MSRP and $600 dealer fee, in addition to lying, deceiving, and playing games.
Hyundai of New Bern gave me a price over the phone that was under MSRP, which is impressive considering there were only a few of these cars out and most dealerships were adding markup.
I was apprehensive going so far to get my car, especially after the horrible experience at my local dealer. But everything went as smoothly as it could. Everyone was very friendly and helpful and were going out of their way to help me. There were no hidden fees and they never changed their story. They drafted all the papers ahead of time, including everything needed for my state (not NC). They also accepted the recent graduate and Motozuma discounts without an issue. I signed the papers and was out of the dealership within an hour.
In addition, they were very responsive after the purchase as well. My state took forever to process the paperwork, so my dealer temporary tags expired before my regular plates came in. I called New Bern and they called my state and took care of it, even though the delay wasn't New Bern's fault and they didn't owe me anything at that point.
After the depressing experience at my local dealer, Hyundai of New Bern was refreshing and made car-buying actually enjoyable. The owner of the dealership and the employees really seemed to care about their customers.
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