Read Reviews Hyundai of St. Augustine

Hyundai of St. Augustine

Hyundai of St. Augustine

2898 US Highway 1 S
St. Augustine, Florida 32086


(904) 797-7800

Manufacturer: Hyundai

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  • Customer Service:

    5.0
  • Quality of Work:

    5.0
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 683 reviews

4.9

4.9 out of 5

1187 lifetime reviews

Hyundai of St. Augustine

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Certified: Hyundai of St. Augustine

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Hyundai of St. Augustine has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Hyundai of St. Augustine

Hyundai of St. Augustine is Florida's newest Hyundai dealer. We are family owned and operated and have been in business in Florida for over 20 years. Our organization has 3 Hyundai dealerships with access to over 600 new Hyundais. Our corporate mission statement is "Excellent Service from Excellent People". We invite you to experience the difference at Hyundai of St. Augustine!

Our Location

Sales/Showroom

Monday: 7:30 AM - 8:00 PM

Tuesday: 7:30 AM - 8:00 PM

Wednesday: 7:30 AM - 8:00 PM

Thursday: 7:30 AM - 8:00 PM

Friday: 7:30 AM - 8:00 PM

Saturday: 9:00 PM - 7:00 PM

Sunday: 12:00 PM - 5:00 PM


Service

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 7:30 AM - 1:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 7:30 AM - 1:00 PM

Sunday: Closed


Our Amenities

No Hassle Price Quotes After Hours Drop-Off
Loaner Cars in our Service Department Free Starbucks Coffee
Free Shuttle Service Parts Store
Free WiFi Customer Lounge Area
Rewards Program worth over $2000 in sales and service savings Express Service
Online Service Appointment Scheduling Vending Machines
Convenient hours for all your sales and service needs Free Service Washes
Pet Friendly

theseb
6/3/2013 7:46:11 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Darryl ClarkDarryl Clark
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Hyundai of St. Augustine:

darryl s clark is the best person ive dealt with in all the years of buying cars and i would rec amend this sales consultant to my friends

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katealyssa
6/2/2013 6:08:37 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cheryl BuckCheryl Buck
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hyundai of St. Augustine:

I came in for an oil change and rotation of tires. Everyone is always very friendly and informative of my car needs and conduct themselves professionally.

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EdMoitoza
6/2/2013 12:20:11 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Debbie GirdwoodDebbie Girdwood
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    N/A
  • Overall Score:

    4.2

My Review Of Hyundai of St. Augustine:

Reason for visit was a recall (Stop Light Warning Lamp). Recall check was completed in quick order. Car wash, vacuum and delivery to customer took over thirty-five minutes after receiving my completed work order and clearing the cashier. Resembled the operation of a good dealer but not a Great one. Post Service visit, Customer is experiencing brake-lights/parking lights remaining ON after engine/ignition turn-off. Requires additional pumping of brake pedal to extinguish brake lights. Will return to dealer if problem does not resolve itself.

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lorierichards
5/31/2013 2:18:01 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cheryl BuckCheryl Buck
Gordon BurkeGordon Burke
Jack McquainJack Mcquain
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hyundai of St. Augustine:

I cannot put into words the incredible, positive experience I had at this dealership. I purchased my 2011 Genesis with 7000 miles at this dealership after communicating via email with Gordon Burke. He called me after promising he would call when the car I was interested in was delivered to the dealership. True to his word, he called when the car came in and I traveled 450 miles from Atlanta to St. Augustine to purchase the vehicle. I turned the buying experience into a mini vacation visiting the beautiful city and their beach.

I have a great car with an unsurpassible warranty, and had unbelievable service. No wonder they are the #1 dealership in Florida.

Thanks Gordon Burke and Jack McQuain.

See Y'All when I purchase my next Hyundai!!!

Earl and Lorrie Richards

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Vickie2
5/30/2013 1:52:35 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Debbie GirdwoodDebbie Girdwood
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hyundai of St. Augustine:

Waiting area has good music and TV, coffee, etc.. Service Advisors are always informative and directly to the point.....and my original sales person, Randy Selph, always walks by and says hi.

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sexymama
5/29/2013 3:27:55 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Debbie GirdwoodDebbie Girdwood
Paul SmathersPaul Smathers
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hyundai of St. Augustine:

i stay in jacksonville but i love the team in st. augustine its where i purchased my elantra a year ago and every since i am sticking to the location i have a good and comfortable time while im there.

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lauren5382
5/28/2013 9:12:01 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Roosevelt RamsubhagRoosevelt Ramsubhag
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hyundai of St. Augustine:

I just bought an Elantra GT from this dealership. Rosie was helpful, friendly, and very patient with me. I never felt pressured and can honestly say this was by far my best car buying experience. I would recommend this dealership, and especially Rosie, to absolutely anyone.

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Trey838
5/27/2013 8:29:12 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cheryl BuckCheryl Buck
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hyundai of St. Augustine:

15K mile check up, ready for me when I got there, was quick, no surprises! Cheryl knows me and what I like in the way of communication and service.

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mlady5
5/27/2013 2:32:44 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joey CassataJoey Cassata
Debbie GirdwoodDebbie Girdwood
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Hyundai of St. Augustine:

In all the years that I have purchased an automobile, to me this was the first time I actually trusted my salesman. He was one of the nicest salesman that I have dealt with in purchasing my car. He made me feel like a lifetime friend. Joey Cassata became a friend. When I bring my car in for service he is always friendly and caring. I also like Debbie. She is always a pleasure to talk to on the phone as well as in person. She is very good at her job. She is also a very caring person. I feel that this dealership has the best employees.

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bunting43
5/23/2013 9:26:15 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Robert Graeff
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Hyundai of St. Augustine:

Price advertised more than fair for the Lexus ES350 I purchased. No hidden charges etc. Sales person was both pleasant and knowledgeable.
Trade in on my Lexus ES330 was right in line with KBB and NADA. Very pleased.

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