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INFINITI of Lynbrook

Lynbrook, NY

Overview
Employees
Reviews
Vehicles
4.5
306 Reviews
INFINITI of Lynbrook, an INFINITI dealer in Lynbrook, New York, was built with one mission - Provide the comprehensive sales guidance to our customers to form a long lasting relationship with them.
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843 Sunrise Highway

Lynbrook, NY

11563

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Showing 306 reviews

November 15, 2023

The staff was friendly and willing to answer any questions I had.Also, the advisor approached me before any work was done and clearly explained what work would be done. More

by pacarbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

INFINITI of Lynbrook responded

Pacarbs, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Lynbrook! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Helpful
October 11, 2023

Phillip Laing and the finance staff helped me get into a car that match my budget. The experience was remarkable. I would definitely recommend this dealership if you're looking for to get into an Infiniti. More

by Mmckoy1020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Laing , Martin Osa
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Oct 15, 2023 -

INFINITI of Lynbrook responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Infiniti Of Lynbrook

Helpful
October 08, 2023

Was told my vehicle was certified pre owned. They lied. Wish they were more honest. More

by chace4408
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Tolentino
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Oct 11, 2023 -

INFINITI of Lynbrook responded

Chace4408, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (516) 536-9000. We look forward to hearing from you.

Helpful
October 04, 2023

We agreed to lease a Qx60 and last minute decided to not put anything down. Since we had a bank check already made to the dealership, we were assured that a refund check would be in the mail in a few days t More

by krissyt
Recommend Dealer
No
Employees Worked With
Phil
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Oct 05, 2023 -

INFINITI of Lynbrook responded

Krissyt, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (516) 536-9000 so we can work towards a resolution. We look forward to hearing from you.

Helpful
October 03, 2023

Dealership was clean, neat and the staff was attentive but not pushy. Product was available for comparison. More

by pebble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keston Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Osa
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Oct 05, 2023 -

INFINITI of Lynbrook responded

Pebble, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Infiniti Of Lynbrook. We hope to be of service to you again in the future. Best wishes, Infiniti Of Lynbrook

Helpful
July 28, 2023

Phillip Laing was very professional and helpful in locating the vehicle of my choice and explaining the different features. More

by ahammay
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Oscar Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laing, Phillip
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Helpful
June 17, 2023

They are attentive to all the customer's needs. Been going there for 19 years with two different Infiniti cars/SUVs. More

by gc-resident
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rico Ogando
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Helpful
June 03, 2023

I have been a customer at this dealership for several years and they have always been responsive to my needs. Very professional and knowledgeable in both the sales and service departments. More

by hrf817phpm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rico Ogando
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Helpful
April 24, 2023

Professional, No pressure & they treat you like family. This is my 4th Infiniti from this dealership More

by Dhunt1212
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie O'Donohue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Lairg excellent , Martin Osa
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Helpful
April 19, 2023

John is a infinti fixture always friendly and helpful l look for him on every visit. More

by Champ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico Ogando
Report | Print
Helpful
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