Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

INFINITI of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
1,762 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
Contact Dealership

2900 Pacific Coast Highway

Torrance, CA

90505

Directions

By Type

Showing 1,762 reviews

April 12, 2024

South Bay Infiniti not just have the best reliable vehicle but also have a great people that works there. Every time I head over there to maintain the needs of my Infiniti, they also give me the comfo More

by almond1979
Recommend Dealer
Yes
Employees Worked With
Carlos Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry
Report | Print
Helpful
April 12, 2024

Since the dealership Had replace my transmission my truck which is a QX 60 is running excellent and I really appreciate you guys services More

by RUBYRED0212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
April 09, 2024

Edison made sure that my car was taken in right away. After completing the safety check I got an email explaining everything that my QX60 needed and they finished the service in a hour. More

by THEGREEDYONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
March 17, 2024

Very good customer service, all service advisors and all staff attentive and compromise whit the clients thanks everyone More

by GQJON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Horikawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

INFINITI of South Bay responded

We are so grateful that we are blessed with such a great team of service advisors who make our clients feel good about their experience here at INFINITI of South Bay. Thanks for letting us know that my team was attentive and compassionate. We appreciate both the kindness of your review and your loyalty. Kelvin Bratcher Owner & Executive Manger INFINITI of South Bay

Helpful
March 15, 2024

Great customer service. Great customer service. Staff is very professional, acknowledgeable, and well maintained. Everyone seemed with a great attitude. More

by HB1031
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Zamora
Report | Print
Mar 29, 2024 -

INFINITI of South Bay responded

HB, Thank you for the feedback! It's so good to hear that Jaime provided professional and knowledgeable service. In fact, when he was a technician, he was the youngest to get Nissan certified on their highest-performance engines. He's been able to carry this knowledge into his new role as a service advisor. We appreciate that you have chosen INFINITI of South Bay for your repair and maintenance needs. Carlos Robles Service Manager INFINITI of South Bay

Helpful
March 08, 2024

As always, great service by the Infiniti of South Bay staff. They will take good care of your vehicle More

by BrewShiesty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anita Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aldo Ginossi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

INFINITI of South Bay responded

Brew, Such a very nice review, thank you for recognizing the efforts of our team. We always strive to provide top quality service, and are pleased to hear that you enjoyed your experience here at INFINITI of South Bay! We appreciate your loyalty. Thanks for choosing us. Carlos Robles Service Manager INFINITI of South Bay

Helpful
March 02, 2024

Terrance is a great person to work with. Yesterday I purchased a 2024 QX80 and it was a smooth transaction from start to finish. This is my 4th Infiniti so I’m very familiar with the brand. More

by Lori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anita Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Bratcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aldo Ginossi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrence McMillian
Report | Print
Mar 29, 2024 -

INFINITI of South Bay responded

Lori, This is such a nice review, thank you for taking the time to recognize Terrance and for his great work. In our team meetings, we discuss ways to help ensure that our clients have a good experience. One of the areas we focus on is making it easy to do business with us. It's great to read your review that we hit the mark and provided a smooth transaction. We also discuss how important it is for our client to know the technology that our vehicles offer, because the more you know about the vehicle, the more you can enjoy it. We appreciate your business and are grateful that you have chosen INFINITI of South Bay. Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

Helpful 1
February 27, 2024

Professional, helpful, friendly and comfortable. I enjoy my visit every time I come for service More

by SEXXYDLT@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Zamora
Report | Print
Mar 03, 2024 -

INFINITI of South Bay responded

What a nice review! Thank you! I can't think of anything that could be better than your client enjoying their visit every time they come for service. That is a wonderful compliment! Also, thank you for letting us know that Jaime was professional, friendly and helpful during your visit. It's all about relationships, and I'm glad we have a good one. Thank you for your business and thank you for your loyalty to INFINITI of South Bay. Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

Helpful
February 26, 2024

The dealership was fast and efficient. I appreciate that. I already submitted another survey. Please refer to that. More

by ARCYZAMU
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edson Trujillo
Report | Print
Feb 29, 2024 -

INFINITI of South Bay responded

Thank you for the glowing review of our dealership! I am so glad that Edson could get you in and out quickly. It appears that perhaps you have received multiple review requests. Corporate INFINITI likes to survey our clients also, so sometimes you might receive numerous inquiries, and for that, we apologize. Thank you for choosing INFINITI of South Bay, we appreciate your business. Carlos Robles Service Manager INFINITI of South Bay

Helpful
February 22, 2024

Great experience and quick service They really helped out with a quick response and great customer service More

by PATRICKFLORES613
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edson Trujillo
Report | Print
Feb 27, 2024 -

INFINITI of South Bay responded

Patrick, We strive to provide a fast, friendly experience to our service clients, and we're so glad to know that we hit the mark during your visit. We are fortunate to have had Edson at our dealership for a long time now. He has long term loyal clients because of the exceptional service he provides. Thank you for your review and comments, we appreciate you! Carlos Robles Service Manager INFINITI of South Bay

Helpful
1
2
...
177