Imperial Auto

Bought a Jeep a few months ago and my sales man was Enoc! Love my truck and thanks to Imperial and Enoc I was satisfied! Good deals as well, very good! Love my truck and thanks to Imperial and Enoc I was satisfied! Good deals as well, very good! More

I recently bought my Chevy traverse here. Our salesman, Ethan, was extremely helpful. We really really liked him. The whole buying process was quick and easy as well. My car did have a few problems, but im Ethan, was extremely helpful. We really really liked him. The whole buying process was quick and easy as well. My car did have a few problems, but imperial was great about fixing them for us at no charge (thanks to the warranty!). I would buy another car from them. More

STAY AWAY FROM HERE Recently purchased a car here. While I got it for a reasonable price, I know why now. Have been back and forth at the dealer. Slow leak in tires whic Recently purchased a car here. While I got it for a reasonable price, I know why now. Have been back and forth at the dealer. Slow leak in tires which they claimed was the "tire pressure monitor". Owner drove the car and put an additional 7k miles on it than what it was listed for and I signed the papers for. Part of the nav touch screen does not work. Not to mention they agreed to get me floor mats before I purchased the car. Its been a month and a half of calling and going in and they just put it off and claim they ordered the wrong ones and that they will be mailed to my house. Cars are all in terrible condition too. STAY AWAY! More

To me was perfect Es el 2do suv q compramos en este dealer y la verdad las 2 ocaciones nos emos sentido Muy agusto el primero que compramos fue con el vendedor eddy y A Es el 2do suv q compramos en este dealer y la verdad las 2 ocaciones nos emos sentido Muy agusto el primero que compramos fue con el vendedor eddy y Ahora el segundo con gemma el trato q resivimos de los 2 fue estupendo y muy profecional More

epitome of a pot lot One of the worst experiences ever. They made us come in twice at 3 hours each time. Promised each time we were "set to go". We were not. Manager wa One of the worst experiences ever. They made us come in twice at 3 hours each time. Promised each time we were "set to go". We were not. Manager was a complete jerk and would not even come out to speak to us. Cars were filthy dirty and surroundings same. SO GLAD WE DIDN'T PURCHASE A CAR FROM THIS PLACE. BEWARE. More

STEER CLEAR: COMPLETE RIP OFF: IMPERIAL AUTO OF MANASSAS VA Sold car for 10,000 repairs total 12, 000 to include ventilation crank case, gaskets, struts, rotors, brakes, tires, bent rims, cv boots, axles etc... Sold car for 10,000 repairs total 12, 000 to include ventilation crank case, gaskets, struts, rotors, brakes, tires, bent rims, cv boots, axles etc.... Does not make sense. Imperial Auto of Manassas Virginia is a complete rip off and fraudulent car dealership. They make you feel warm and comfortable until the transaction is complete then you don't hear from them ever again even after promises to help resolve your issues. They refuse to acknowledge and take responsibility for the issues and conditions of the vehicle they sold. DO NO GO NEAR THIS DEALERSHIP!!!!! RD of Silver Spring, MD More

RIPOFF!!! What a fraud this dealer was. they hire illiterate and incompetent people, the guy's name was CHAD for god sakes! Lie to you about the vehicle condition and once the sale is in the books, " illiterate and incompetent people, the guy's name was CHAD for god sakes! Lie to you about the vehicle condition and once the sale is in the books, " I never said that sir." Was all I heard! Save the frustration and buy from a reputable dealer not these crooks! More

We had had so many issues with the vehicle purchased here! They did not follow through with what they promised at ALL! Since we have had the vehicle we have uncovered many issues that are unsafe. When w here! They did not follow through with what they promised at ALL! Since we have had the vehicle we have uncovered many issues that are unsafe. When we tried calling to resolve we couldnt reach anyone. The phones are rarely answered and when they are we were lied to over and over. I do NOT recommend buying a car here unless you want to be ripped off! More

I understand that there will be a few upest people in any business. I have bought 2 cars from there along with many family members and friends of mine and Chad and his salespeople have been a pleasure to do business. I have bought 2 cars from there along with many family members and friends of mine and Chad and his salespeople have been a pleasure to do business with and I know he sells a xxxx of a lot of vehicles. Their vehicles look great and there selection is incredible! They have done everything they said they would plus more for me and my family. They will not do u wrong and they arent liars. I have sent numerous amounts of people to them in the last 2 1/2 yrs to know this!! You should stop by there and see for yourself! More

If there was anyway to give this dealership negative -100 we would!!! The other review about them stealing money is exactly what happened to us. They promised us new tires, warranties and to fix pre-existing we would!!! The other review about them stealing money is exactly what happened to us. They promised us new tires, warranties and to fix pre-existing problems then stole thousands of dollars out of our account after we gave them thousands in cash for the down and told us to f-off when we asked about all the promises they made us and when we asked for our money back they took. THEY ARE THEIVES AND LIARS!!!! DO NOT TRUST THEM!!! now we have to get a lawyer and file charges and we were totally screwed for weeks after trying to figure out how to make up the thousands they stole. Save yourself the time, headache and money anything they promise is a total lie even if they put it in the purchase agreement. More