Fast. Easy. Painless. Internet contact was easy to make and they were quick to respond. Sales consultants were friendly and informative. They made a few follow-up calls but were not overly aggressive. The delivery manager was very thorough in explaining the features and functions of the car. Nobody tried to push the extra add-ons. They explained it once and gave me the option to accept/decline with no pressure. Overall, a very positive experience dealing with Infiniti of Naperville-Lisle.

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Rich was excellant. He was very honest on everything we needed to know about the G37 convertible. From informing us of how far we need behind the car prior to opening the hard top to being sure to not leave anything in the trunk if we are going to bring the top down. Everyone we worked with were great. Randy really knows his stuff.........a lot of knowledge. Thanks guys!!!!

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High ratings are for Scot R finding the car I wanted with the options I wanted. Scott R. was great in looking for the right car for me and kept in touch until he found the right car. He is knowledgeable about the Infiniti g37 and found me one with all of the options that I wanted. It's a great low mileage car. Randy C. went over all of the options on the car and showed up how to use them. It was a pleasant experience for me and my wife. So far, we are very happy with the car.


This dealership makes you feel like part of their family and Scott exemplified there philosophy of keeping the customer satisfied and taking care of their needs.

Thank you for the pleasant experience.

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Scott was great to work with. No games, no BS, let me shop on my time-frame. I wouldn't hesitate to recommend this dealership.

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We have been shopping for a used car for quite some time. We were interested in Jeep Patriots and have been looking on Cars.com. We saw this vehicle listed at Infiniti of Naperville. We stopped by on a Saturday and Patrick McLain showed us the car and let us take a test drive in it. He was very knowledgeable and very friendly. We took quite a long test drive which gave us the opportunity to really see how the car performed. We did not make a decision then and were very happy that we were not pressured into purchasing it at that time. We went home and we did receive an email from Patrick and from the manager thanking us for coming in. We decided to go back on Monday evening to look at the car again. We called Patrick during the day and even though he was supposed to get off at 5 he stayed there to meet with us. We discussed the car and Patrick was not pushy at all. He gave us a good deal and we were happy with it.
Patrick is a very good salesman and has great people skills. We never felt pressure to purchase the car. It was a very pleasant experience.
We would recommend Patrick and this dealership to our friends.

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I have purchased my last 5 cars from infiniti .The customer service is Excellent.The sales people are friendly not overbearing and listen to your needs.Worried about that aggressive sales pitch not here.My hat goes off to my favorite saleman Micah Basarich and to also a great new salesman that I met on my last purchase Scott Rehfeldt.Thanks again guys and see you at my next purchase

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Sean Pelkey was outstanding to work with. He treated my wife, daughter and I in a most low-pressure, courteous and professional manner. We asked Sean to keep an eye out for a pre-owned M37X (ideally Malbec Black, but any color other than white would work) and within 3 days he called to say he had one on the lot. The car was extremely clean and LOADED with Premium, Deluxe Touring and Technology packages AND it was Malbec Black! His post purchase follow up has been impeccable. We love the M37X will definitely be visiting Sean and Naperville Infiniti when my wife is ready for her next car. And we both have/will recommend our family and friends to seek him out when in the market for an Inifiniti.

Regards,
Pat

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Ray wolski is "da man" this is my 2nd new Infiniti I bright from him and it keeps getting easier every time He had everything done before I got there , it was sign and drive.

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Bill spent the time to allow me to have a complete experience with 2 different cars and we reviewed 2 additional cars in the lot. He also spent the time providing me many details of the vehicles and was very knowledgeable about each. We also became friends in the process.

Ryan was responsible for showing me all the functions of the car. He knew each function in detail and did a great job.

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My wife and I could not be happier with the service we received from Infiniti of Naperville-Lisle. Rich Ligeza was fantastic. He was extremely courteous and never once pressured us into a decision. It will be hard to buy another car from any other dealership.

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