My Review Of Infiniti of Naperville-Lisle:
My search for a replacement Infiniti, to my G35 coupe, began approximately one year ago. During this time, I had been in touch with Rich Ligeza frequently. My goal was to find another G35 coupe, with low miles, as that was my favorite style. However, through daily web research, I came across a 2009 Infiniti G37X coupe. I contacted Rich, and after checking into it, he informed me that the vehicle was sold, pending customer financing. The catch was, the customer was unable to qualify for a loan, and was searching for another loan source. Rich followed up with the sales associate who held the deal, and kept me informed as to the status of the vehicle. As soon as the vehicle was released for sale, Rich contacted me immediately, and we arranged a time for me to view, and potentially purchase it. During the waiting process, I had contacted Rich on another vehicle on the website. He took the time to look it over, and then contacted me back with an overview, and his opinion of the condition of the vehicle. Upon arrival to Infiniti of Naperville-Lisle, I was greeted by the receptionist, and Rich met me up front shortly after. Without going into too much detail, out of 5 prior auto purchases, this was BY FAR the most exceptional experience I have ever had at a dealership. A seamless experience from start to finish, in a relaxed, professional environment. Rich's exceptional customer service, and honesty, sealed the deal for me. He is the reason why I made my purchase at this particular dealership, even though it is approximately 30 miles from my residence, as I have had many poor experiences with Infiniti of Orland Park in the past. Thanks to Adam, the financing process was very smooth, and I was given numerous financing options. Randy spent approximately 1 hour, explaining everything in the car, and showing me how to operate everything from navigation, to programing phone numbers, etc. I will continue to recommend Rich, and Infiniti of Naperville, to anyone in the market for a used, or new car. Thank you!
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Infiniti of Naperville-LisleAdded:
6/17/2013 11:26:45 AM
Thank you for your recent purchase from Infiniti of Naperville-Lisle and for the positive review. We are always happy to hear when our dealership goes above and beyond any previous vehicle purchasing experiences and it is wonderful knowing that Rich Ligeza did a job worth recommending. We hope to see you again in the future and wish you happy/safe driving until your next visit.