Infiniti of Peoria

Reason for Visit: Service

I recommend this dealer: No

My Review of Infiniti of Peoria:
I bought my 2007 G25 Coupe new from this dealership. They recommended an alignment at 10,000 miles due to uneven tire wear. At 14,000 miles the whole care vibrated due to the tires being even more unevenly worn. When I tried to get an explanation as to the cause of the problem before spending $700 for 2 new tires, no explanation was provided. I found out completely by circumstance that the service manager, Tom Dickson, had contacted a Bridgestone dealer and been told that the tire wear was due to the car and not the tires. He lied to me and said he had no information as to why the tires were wearing. When I picked up the car, he was a rude jerk who would not answer me as to why he had lied. The General Manager would not return my phone calls. This dealership is the worst and most dishonest I have ever dealt with and I have owned numerous Porsches and Mercedes Benz. I found out from the Bridgestone dealer I mentioned above that the alignment was bad and that the tires were worn due to that; and, as mentioned they had told Dickson the same. Anyway who would do business with this company will need to be ready to be lied to and treated like garbage.

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