Infiniti of Scottsdale

Infiniti of Scottsdale
7601-1 E Frank Lloyd Wright Blvd
Scottsdale, Arizona 85257
(480) 295-4174

Manufacturer: Infiniti


Most Reviewed Employees
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Dealership Amenities
Complimentary Exclusive Internet Benefits Package for Every Car purchased by an Internet Customer
1 Year Free Personal Assistant Concierge Service with Every Car Purchased
3 Years Free Dentless Paint Repair with Every Car Purchase
Free Private Infiniti Track Days at Firebird International Raceway with every Infiniti purchased
Infiniti Loaner Vehicles
Free Shuttle with 5 miles of the Dealership
Free WiFi throughour our dealership
Big screen High-Definition TV in our Waiting Area
After Hours Drop-Off
Cable TV
Customer Lounge Area
Drive-In Service
Free Coffee
Free WiFi
Instant Financing
Laptop Computers
Parts Store
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 8:00 PM

Saturday: 8:30 AM - 7:00 PM

Sunday: 10:00 AM - 6:00 PM


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:30 AM - 4:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
315 Reviews
Infiniti of Scottsdale

Overall Score: 5 Star Rating4.9







About Infiniti of Scottsdale
Certified: Infiniti of Scottsdale
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Infiniti of Scottsdale has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Infiniti of Scottsdale
Infiniti of Scottsdale is a large, full-service dealership featuring new Infiniti vehicles and the very best, fully-reconditioned used cars available in Arizona, including Certified Pre-Owned Infinitis.
* We have the largest Infiniti inventory in Arizona; we have sold more Infiniti's - new and used - than any other dealer in the entire Western united States.
* Our Better Business Bureau Rating is the top rating 'A', and we have been Accredited by the BBB since 1990.
* Our General Manager, Ken Schatzberg, and almost all of our management and staff are long-term Infiniti of Scottsdale employees.


jcschmidt
5/10/2012 5:27:35 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Marlon Darton

My Review of Infiniti of Scottsdale:
The reason for my visit was an invite from Marlon Darton to discuss options available to my wife and me regarding the end of our lease with our current Infiniti. Marlon greeted us at the prearranged time and after introductions he began by asking about our Infiniti experience over the past three years. We have been very pleased with our Infiniti and the service received each time we brought the vehicle in for recommended service. Because of our experience with the dealership, great service, and I really enjoyed driving the car, we were interested in a new Infiniti.
Marlon explained our options thoroughly, answered our questions, and we departed to think over Marlon's presentation. Did we want to purchase the vehicle or trade for a new one? Out of habit, and years of analyzing important financial matters, I had to take some time to determine what would be best for us. Subsequently, Marlon telephoned me and we set up another meeting. At this meeting I purchased a new Infiniti. I did this because:
I like the vehicle:
Marlon is professional and knew every detail about the vehicle:
Marlon was not overbearing at all, instead confident, friendly, couteous, and knowledgeable.
Now, I am very happy with my new car and will be returning for timely service. I have recommended the dealership and Marlon to my friends. They all believe I made a smart decision and Marlon and the other staff members made this easy.

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scottsdaledoc
5/3/2012 2:58:31 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Marlon Darton

My Review of Infiniti of Scottsdale:
I have bought many, many cars over the years. I even worked at a car dealership 20 years ago. But, until now, I have NEVER had a painless experience buying a car. Marlon and this dealership have earned my business for life. THANKS!!!

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jamesnelson
3/24/2012 4:52:51 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Illias Katsivalis

My Review of Infiniti of Scottsdale:
Illias helped me purchase an outstanding used Lexus that was serviced but not yet detailed for the lot. Another buyer tried to buy it while I was on a test drive, but since I had an appointment to test drive that particular vehicle and the other person only saw it as I was about to drive it, Illias and the dealership professionally processed my purchase of the vehicle.

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cbhsr1
11/14/2011 1:24:15 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Marlon Darton

My Review of Infiniti of Scottsdale:
I came to Infiniti of Scottsdale knowing exactly what car/model I wanted. I was not sidetracked. It was not suggested I pick something more expensive. I was given exactly what I was looking for at a price I could afford with a minimum of time/effort. Great experience, and Marlon Darton was exceptionally helpful.

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hidalgo75
11/13/2011 12:43:46 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Marlon Darton

My Review of Infiniti of Scottsdale:
I recently purchased a used car in very new condition from Infiniti of Scottsdale. I found the offer on the dealership's wesbite and sent an email expressing interest. I was quickly contacted by salesman Marlon Darton. I arranged to see the car which was exactly as advertised and ended up buying it. Mr. Darton was at all times friendly, courteous and helpful. I would highly recommend him and Infiniti of Scottsdale to anyone looking to purchase a car.

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BellaDaddy
11/7/2011 8:56:42 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Illias Katsivalis

My Review of Infiniti of Scottsdale:
We all know, buying a car can be stressful, new or used. But, this dealership has been like part of our family for over 12 years. This time was no exception! The experience was made all the more incredible because of my sales person, Illias. What a great personality. I always felt like I was being taken care of, in a good way, and not pressured. He was able to get me what I wanted, for the price I needed...and I walked away (drove actually) with a great car! He has an amazing sense of sales style, and a fantastic sense of humour. I truly felt good, all the way around, about this transcation!

The Sevice department is top rated! I have always felt safe driving off after any servicing here. Jon Cady is amazing, personable, and truly cares about his clientele!

I will highly recommend, not only Infinit cars, but this particular delarship and staff!

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Natalie Quaranta
11/7/2011 5:44:06 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Marlon Dalton

My Review of Infiniti of Scottsdale:
This was my third time leasing with Infiniti and with Marlon. Our experience with Marlon has been nothing but positive. We have never felt pressured but only well informed and welcomed. It's a nice feeling to walk into a car dealership and feel comfortable. I know that we probably wouldn't have had that experience without Marlon. Thanks again!

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MichiganState
10/27/2011 6:53:38 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Stephen Fitch

My Review of Infiniti of Scottsdale:
Absolutely the best car buying experience I have ever had. I just purchased my second Infiniti in the last 5 years from Infiniti of Scottsdale and plan to purchase my 3rd in the next couple of months.
I use them for all my service checks and the staff is always extremely friendly even when I show up without an appointment.
The sales staff has always been friendly when I stop by during service. I asked specifically for Stephen when I was ready to purchase the 2nd car as I remembered him being very friendly. I was right as he was great to work with.
One other important thing I noticed, visiting other dealerships in the past I always found it annoying that the sales people did not know much about the cars, this is not the case at Infiniti of Scottsdale. Stephen knew everything about the car.
I would definitly recommend Infiniti of Scottsdale to anyone looking for a new or used car.

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mikelenderink@cox.net
10/26/2011 1:02:44 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Fitch

My Review of Infiniti of Scottsdale:
Steve was great. He handled all my questions and got me the exact car I wanted. I had to wait for the car to be shipped from Texas, and he provided me a loaner car at no cost until my car came in. This was very important to me because I had to turn my leased vehicle in and I would have been without a vehicle for a week. Overall Steve was very knowledgable and took great care of me.

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janetok
10/26/2011 12:53:13 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Stephen Fitch

My Review of Infiniti of Scottsdale:
Found car on the internet. Phoned and spoke to Stephen. We met later that day. Stephen had car waiting for us. Throughly eplained about the car. Felt we got a fair deal. Would return to buy another car from Stephen when the time comes.

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