Infiniti of Tyson's Corner

Infiniti of Tyson's Corner
8527 Leesburg Pike
Vienna, Virginia 22182

Sales: 18003686807
Service: (800) 368-6807
Parts: (800) 368-6807

Manufacturer: Infiniti

Most Reviewed Employees
There are no Employees listed for this dealer yet.
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Dealership Amenities
After Hours Drop-Off
Cable TV
Customer Lounge Area
Express Service
Free Coffee
Free Loaner Cars
Free WiFi
Instant Financing
Parts Store
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: 12:00 PM - 5:00 PM


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
156 Reviews
Infiniti of Tyson's Corner

Overall Score: 5 Star Rating4.9





About Infiniti of Tyson's Corner
Certified: Infiniti of Tyson's Corner
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Infiniti of Tyson's Corner has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Infiniti of Tyson's Corner
Complimentary to you when you purchase/lease a vehicle from Infiniti of Tysons Corner.

Free Annual Va Safety Inspection
Ones a year you will need a state required safety inspection, it is only a phone call away.

Free Multi-Point Vehicle Inspection
Keep your vehicle running the way its suppose to, by getting it check out.

Free Service Pick Up and Drop Off.
You have to service your vehicle, but you have to work; no worries. Just let you service advisor know you have a busy schedule. We will pick the car up service it and return to you.

Safety Check and Appraisal
Complimentary annual inspection and review of your automotive investment.

Free Loaner & Complimentary Car Wash
With paid service visit.

24/7 Online Service Appmore
ointment
At your convenience, in the comfort of your home just a few clicks away you can set up your service appointment

Over 500 Pre-Owned Vehicles In-Stock
With a network of dealerships in the DC Metropolitan area, we have access to one of the largest used car inventory in town.
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paulmcclintock
5/14/2012 3:26:47 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kevin Tran, Jacquelyn Staudenmaier

My Review of Infiniti of Tyson's Corner:
I contacted the Tyson's Infiniti dealership to seek competing information with my local dealership. I was in a situation after an accident where my car had been totaled. I was in a high stress situation to say the least and my local dealer was just not making me feel comfortable.

The staff at Tyson's were extremely helpful. Very transparent with the incentives that they used to reach their sales prices. They were extremely responsive and communicative over phone and email, answering question after question over a multi-week period.

I can't say enough good things about their service, it was exceptional.

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alexander.jh.kim@gmail.com
5/1/2012 11:00:38 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Ahmed Eldak

My Review of Infiniti of Tyson's Corner:
I spent countless hours researching my first luxury car purchase, only to realize that arriving at a dealership with unimpressive service made me not want to buy the car. After a few dealerships, I ended up at Infiniti of Tyson’s Corner where I was greeted with courteous and responsive service. Ahmed really went above and beyond to help me find my dream car. He was very knowledgeable about the vehicle and easy to talk too. He understood right away what I was looking for and unlike the pressure to buy I felt at the other dealerships, his first priority was making sure the car was the right fit for me. Thanks Ahmed! Great service!

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wenirea
4/25/2012 2:43:44 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: TowneyTownsend

My Review of Infiniti of Tyson's Corner:
Towney made for a WONDERFUL buying/trade-in process!!!! We hit a few bumps along the way and he worked around the clock to make sure things were just as we wanted and taken care of. We had an appointment at 11am to appraise trade in and drove away with our new car (priced perfectly, and well below retail price! ) before 3! I highly recommend Towney for all your car buying needs!

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markjayhawk
4/19/2012 8:56:32 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kenny Kang

My Review of Infiniti of Tyson's Corner:
Contacted Infiniti of Tyson's Corner after a less than impressive experience with another dealership. When we arrived the QX56 was parked up front, just washed, with our name on a tag hanging from the rear view mirror (a nice touch especially compared to arriving at another dealership only to see the car covered in plastic inside and out). We were met by Kenny Kang and truly enjoyed our experience working with him. He knew the vehicle inside and out and was very helpful throughout the process. The QX56 is a fantastic vehicle and we got it for a great price. The sales manager was also very helpful as we worked through the VPP military program (great price!) and the additional Conquest rebate they also provided.

Was impressed from the time we arrived until departure with Kenny Kang. He is a great person who cares about his customers. I would certainly consider buying again at this dealership and definitely with Kenny Kang!

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rdivine
3/31/2012 2:38:11 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Moore

My Review of Infiniti of Tyson's Corner:
I recently had my car serviced at Infiniti of Tysons. I want to tell you that Chris Moore has perfected the customer satisfaction experience. He is courteous, informative, and extremely helpful. He makes the service appointment a pleasure. I would rate Chris Moore's service as A++. Chris Moore consistently demonstrates the best in Premier Customer Service. I recommend Infinity of Tysons Corner very highly.

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meldak
3/18/2012 8:57:13 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: AHMED ELDAK

My Review of Infiniti of Tyson's Corner:
It was quite an experience! I was in need of a good, reliable and clean luxury car and that's exactly what I got! My salesman, Ahmed was patient, attentive and very, very, very helpful. He went over and beyond in the search for me. In addition, he assisted me greatly with my trade in and in being the middle man as they handled the financing and put together an awesome package deal for me. I would recommend their service 110%! Good luck in your search!

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entrod@hotmail.com
3/12/2012 11:41:49 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Ahmed Eldat

My Review of Infiniti of Tyson's Corner:
I had a very specific goal- to find the very best used 2009 FX35. I live in Baltimore and interacted with a number of dealerships and sales personnel. Heads and shoulders above the rest was Ahmed Eldat at Tyson's corner Infiniti. He is a consummate professional and clearly was committed to helping satisfy my goals. He represented himself as knowledgeable, personal and had a relaxing no-pressure style that my fiance and I truly appreciated and warmed to. Ultimately, he got me the exact vehicle I wanted at a price that was very fair and with minimal need for back and forth dialogue. He was kind enough to provide a couple of articles that were no longer with the vehicle and I found it to be the most painless car buying experience that I ever had. Tyson's Infiniti and more specifically, Ahmed, were exceptional!

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ohodgson
3/12/2012 10:26:22 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Desiree Griffin

My Review of Infiniti of Tyson's Corner:
What an awesome dealership. I purchased my 2009 G37 from them and was in the market of upgrading to a newer 2012 model. I was greeted by Ms. Griffin, and she has a great personality. The car I was interested in was not in their lot, but she was able to locate it for me and had it ready within the next day. Ms. Griffin also walked me through all the newer features of the car and even scheduled me for my first maintenance. I've always had outstanding service with this dealership and will continue to do business with them in the future. They are attentive to each customer and make you feel like you are the only customer around. Kudos to the sales manager for having a top notch team of professionals.

-Owen Hodgson

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willwill
3/1/2012 12:25:27 PM

Overall Score: 4 Star Rating   4.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Ahmed/ Bashire

My Review of Infiniti of Tyson's Corner:
Good customer service, sales person was friendly genuine and knowledgeable and mad my new car buying experience very pleasant. I really recommend the dealer to all new and used car buyer. They got the best cars and awesome prices in town.

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lookitsduc
2/16/2012 2:53:25 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Walker

My Review of Infiniti of Tyson's Corner:
Came here after a bad experience at passport Infiniti - STAY AWAY FROM THERE. Tysons corner Infiniti is 1000% better. Chris Walker has been very helpful and courteous and every one else I see helping out customers seem to be the same. Nothing over the top, just very efficient - they get your issue taken care of and make sure you are happy.

With most dealerships I have experienced, they seem to zone you out while you are explaining your issue and then say "yeah we will take care of it" then ignore your issue, and then tell you 15 other things wrong with your car. This is not the case here, they LISTEN and actually seem to care about what you and your car need. I have been given loaner cars at every visit and have been pleased with the fast and easy process. Tysons corner will be the only ones touching my car from now on.

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