My Review Of Ingersoll Auto of Danbury:
Purchased a pickup truck and paid cash and dealer was supposed to deliver the vehicle at my house. No communication on the status of my delivery just came home one day and saw the truck in my driveway. Also, dealer did not keep to their promise. They didn't pay the money they promised for a repair. Besides, I was told that the vehicle will be delivered with full tank of gas, but came empty.
It was very difficult to get a hold of the sales rep, especially after collecting my money. I was always calling them. They never call me on any update. In fact, I had an excellent experience when I bought a car from Mercedes dealer in Iowa. I never went to Iowa, everything was done by phone and it was superb. I was 100% satisfied with the service.
I had such a bad experience with Ingersoll that even if they offer me a car for free, I won't take it because of their terrible sales service. Though, I read a lot of good things about the dealership, but I think it's only from New car department and with local residents.
Please, do yourself a big favor, don't buy used car from this company because of their bad customer service.
Was this review helpful to you?
Yes | No