Inskeep Ford was friendly and knowledgeable and easy to work with. My experience with Alan was great, Once I figured out what vehicle I wanted to purchase he did everything he could to make the deal as easy as possible.
All the staff were very professional.

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First, a little background: We usually buy new cars and then keep then for 12 plus years. We often joke that we keep our cars so long not only for economic reasons, but also to avoid the car buying ordeal! So this time, we searched the internet, narrowed or choices and then visited a couple of dealerships. The first dealerships we visited reminded us as to why we found this experience so difficult. Again, salesmen tried to convince us as to why we wanted a different car and hinted at the the deals they could make.

We then looked at Inskeep's website and were impressed with their philsophy, information, easy of use and customer reviews. We decided to ask for a quote on a listed car that had not arrived at the dealership yet. We received a quote and a follow-up call from Tim Lee. We had a question about an additional rebate and Tim immediately checked and verifed the rebate. We then stopped in at the dealership and met Tim. He did not have that exact model on the lot, but did not pressure us to consider another model. He expertly explained the differences in the Ford Focus models. We then test drove the available model. Again, he was professional, yet friendly and made us feel very comfortable. At that point, we decided we wanted the Focus and he said he would let us know when it arrived at the dealership. He said it was not necessary to sign anything at that point, but was comfortable with our verbal commitment. He also said we could have our trade-in appraised at that time or when the new car arrived. Tim kept in touch with us each week. Then, much to his dismay, the promised car was sold to someone else! Again, Tim went beyond the expected. Instead of trying to talk us into a different car, Tim located the exact model, color and options from a dealer 100 miles away. He managed to get the car, prep it and sell it to us that week!

When we returned to buy the car, the staff was again professional and friendly. When there was a difference in our final figures, they listened and immediately reviewed and honored our price. We did not have to "haggle" at any point in our car buying experience at Inskeep and felt we received a very fair price.

Mark Windler, the financial manager then took over for the paperwork, and he was also efficient and professional. He explained the documents in detail, offered the additional warranties and services, but respected our decisions without questions or pressure.

The sale was complete, but then Tim still took extra time to explain all the functions of every part of the car. And this was no easy task for him as the car we were replacing didn't even have power windows.! He explained with patience, humor and in understandable language and addressed all of our questions. We feel he genuinely cared and wanted us to be satisfied with our purchase.

We would definitely without reservation recommend Inskeep Ford and Tim Lee! It was a pleasure to work with such an ethical dealership and staff. Thank you!

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My husband ad I had a very good experience at Inskeep. Alan King was our dealer. He was very informative and did not try to push us into anything we did not want. We are very happy with our F150 and plan to have a lot of great trips with it. Thank you Alan.

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Before even going to the dealership I called and asked to speak with someone in sales. Immediately I was tranferred to Alan King. I told him exactly what we were looking for and within a half hour he had called and had what we wanted and the price I was looking for. Thank you to Alan King and Mark Craft for working so hard to give us everything we wanted. They never pushed us into something we didn't want, nor did the play the "number game", most dealships do. We would definetly recommend Inskeep Ford when purchasing a vehicle. We will never go anywhere else.

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My experience was great at Inskeep Ford. Friendly, no pressure tactics, courteous, thorough, and fair. I worked with Pat, Alan, and Mark, and all three were great. They took the time to explain all the details, make it perfectly clear, with no "games" that are found at other dealerships. Couldn't be happier with my experience. I will definitely recommend them, and return for all my service and future purchases.

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I was looking for a 2013 Ford Focus Titanium trim level. I got in touch with Tim Lee he was able to answer all of the questions that I had. He was patient with me and explained everything that I needed to know in the car buying process. I would recommend Inskeep Ford to anybody interested in a new Ford!

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Alan was very helpful when we were selecting a new vehicle. He showed us all the new electronic equipment and how to use them. He also help us with the paper work and getting the best deal.

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Connie was fantastic to work with. It has been a very long time since we had purchased a new vehicle. Connie was very patient. It takes that to work a deal with my husband. He doesn't make decisions too quickly. We had started the car buying process at a different dealership and dealt with pushy sales people. That is not at all what it is like to work with Connie and the team at Inskeep. Also, the taurus I wanted was not at any local dealer, so she spent a day at least looking for the exact car I wanted. She found it and had it on the Inskeep lot for me to check out.
Once it was here, it was sold. It is nice to get service that is above and beyond, and that is what you get at Inskeep. Thank you again for all of your help.

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My wife and I purchased a 2013 Ford Escape SEL from Inskeep Ford. Our sales associate was Alan King who was recommended by a friend. Alan did not disappoint us, he is very professional, friendly, and most important, he is well informed about the various options that are available today on new vehicles. Part of good customer service is having the ability to listen to the customer and having patience with their timeline in possibly purchasing. Alan was there to help us but did not pressure us in a decision. Alan also did a superb job (the best ever) of explaining all the various bells and wihistles on the vehicle when we picked it up. In addition, I spoke more than once with Pat Dunn, the Sales Manager. Pat is well informed and does an excellent job of explaining finance options, the best interest rates, as well as incentives offered by Ford. I felt comfortable that I was getting the best deal for my trade-in and was well informed of finance options, payment amounts, and penalties and fees. I have purchased several vehicles over the years, my experience at Inskeep Ford has been one of my very best experiences.

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Excellent customer service. Alan is very knowledgeable and worked very hard to get me the vehicle I wanted. He was very thorough in educating us on all the gadgets of our new car. Thanks for everything Alan!

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