Inskip Audi

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Inskip Audi:
I tried to buy 2 different types of cars here over the past 4 years. They DO NOT negotiate much off the MSRP. The salespeople use high pressure with a smile. They "fib" about pricing, availability and all sound like good candidates for a politicians job. I did bring my previous vehicle(purchased at Herb Chambers) into Inskip for the free 5K service and various recalls. I was told by my neighborhood mechanic that my tires were wearing unevenly at 15K miles, and maybe a warranty issue. When I brought this up at Inskip, I was assured this was not the case. Pretty funny as I then went to a general tire repair place & they got my tires replaced under the warranty. If you do not buy your car from them, they do not want you to bring in your car for service. At least that's the picture they paint. Some service guys are friendly, one of the salesmen I spoke with was nice enough, but overall, they do not seem like a professional savvy business group. They also make it known that they WILL NOT accept competitor coupons for service or accessories.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Inskip Audi:
The service and friendliness ratings are only given Bill Spenceley, he did everything in his power to try to get my car fixed,but, he works behind the desk and not in the service bays. The last tech to work on the car,fixing the springs on the heads,didnt bother to 1.)ask if i want to replace the timing belt2.)remove the tensioner pin,causing the timing belt to flap and snap! this happening 9000 miles after being in thier garage for over a month and $3900. later. Now its another $3000. to fix the 33 valves that bent when the belt snaped. Thanks inskip.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Inskip Audi:
Mark Walker at Inskip Audi is a real class act. Honest, straightforward, will give you the best price, no b.s., no pressure. no made-up "fees" like a lot of other dealers try to do. Gave me a great trade-in on my used Audi. Inskip says they will not be undersold and it is true. They will meet or beat any other dealer's price. I have bought two Audis from Mark Walker and it was a great, no hassle experience each time. He will negotiate the best price for you over the phone before you come in to pick it up. He does exactly what he promises. Buying a car doesn't get better than this.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Inskip Audi:
Went in a few months back to purchase a certified Q7 SUV for my wife. The pre-owned manager at the time (Justin) was great and really did everything he could to help me, unfortunately I can't say the same for his boss and General Manager Ron Girouard who instructed Justin not to sell the vehicle to me for the agreed on price. After fighting with Ron he finally agreed to sell me the Q7 for the price I had previously negotiated for my trade and the Q7. I don't understand how a company like Penske can employ such an incompetent General Manager like Mr. Girouard. He makes a horrible appearance, hides from customers until he must talk to them can't look people in the eye when he talks and doesn't back up anything he says. I will not buy another vehicle from Inskip Audi until Mr. Girouard is no longer employed there. I suggest going to another dealership.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Inskip Audi:
I went to Inskip to try and order an '08 S5 coupe. Not only was I not taken seariously but I was just given from one sales representitive to another, clearly they didnt feel that I was important enough to deal with. I dont like the idea of spending 50 grand plus on a vehicle and not even be given the time of day. I felt like they all thought I was just wasting their time, though I had an audi sitting outside, though only an a4, it has about 20k of aftermarket pieces added to it. So its not like I was just some shmuck coming in off the street. I also didnt like the fact that they offered me 200 dollars off of sticker, I wasnt born yesterday and I know that there is 6% mark up in audi, so giving me 200 dollars off is rediculous... they lost my business...

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