International Autos

Reason for Visit: Service

I recommend this dealer: No

My Review of International Autos:
I bought a 2001 BMW 325 from international auto. my first schedule service went ok with 1500 miles left on the computer display, and for the second service(30000Miles)I call International and they ask me about the mileage (1600 miles left) at this time they told me you still have a lot of mileage left, so I wait till about 600 miles left and i call again and they told me the samething. so I call Concours, oh want different, they treat me very nice, service the car right away and they even give me a loaner (02-325i). From now on I will service my car at concours.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of International Autos:
I thought I was going to have serious issues with a concern I was having with my new MINI! I called for an appointment and got right in. Tim helped me out, and took care of my concerns right away! He had to keep my car for the day, but actually gave me a MINI to drive while mine was being worked on, called me when it was done, and even gave my new baby a bath!!! Kudos to Tim and his team!! And the "MINI" Smints were a nice touch!! Thanks again!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of International Autos:
International is difficult to classify. Howard in BMW service is great. Very knowledgeble and friendly. Definitely service orriented. The sales department is a whole different story. Lee in Porsche sales is very personable allthough I have not purchased anything from him. Jim Bacon in Infinite sales is knowledgeble but a little pushy. BMW sales is so-so. But the sales management is living in the past. They are not willing to offer their best deal upfront. They want you to get your initial pricing elsewhere and than come to them so they can sqeak past it. Other dealers, especially in Chicago, are more upfront and will give you a better price over the phone or internet. With the price range of their cars they are not dealing with morons. But they will try to treat you like one if you let them.<br>Competition is a wonderful thing. Buy it elsewhere and take it there for service if it is more convenient.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of International Autos:
Along with my family, we have buying BMW's and Mercedes-Benz's for years. International Autos had the worst of everything a number of years ago when they were Brookfield motors. Even their building was the worst of any dealer i've been too. These days, theyve changed their name and building. The building is big, and beautiful. However, thats all thats changed. They still cant beat any deal Concours motors can give you; and they still are the worst when it comes to customer service. Here's an early warning, stay away from the Mercedes sales manager David clark. This guy has to be the most self center loser in the business. If you must deal with this dealer, talk to the GM, Tom.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of International Autos:
I do not own a BMW, however, I was with my brother to do a service on his 328i, and OH MY GOD...the service is horrible (I mean the worst thing you can imagine). The service rep. was not helpful, was not friendly and very stuck up! He even, try to cut the conversation by saying "Well, I guess we're just gonna call you later" he didn't even ask "Is there anything I can help you or something?". Allright, enough with the service rep. when we came back to pick up the car, my brother's passenger door got hit. Somebody hit it when the car was at the dealership...I'd say stay away from International Autos of Milwaukee...especially the guy that we're dealing, his name is Tim Timmerman...he's a bad service rep.

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