Interstate Ford Inc

Reason for Visit: Sales

I recommend this dealer: No

My Review of Interstate Ford Inc:
We were going to buy a 2007 Fusion, signed loan papers for 6.5% loan and drove car home. A week later Interstate Ford called and said we could not get approved from Ford credit for 6.5%.

I just got a loan for a new 150 Ford van last year for 0% thru Ford credit. This is no big deal but what happened next is. The dealer said they could get financing at a higher rate of interest and a larger monthly payment. My wife said we do not want a higher monthly payment or a higher interest rate, Paul (from finance) said we do not have to accept these terms and could return the car. When we returned the car the next morning, they had several talk to us about higher interest rates and higher payments but we said we felt if Ford credit did not want to finace the car they did not want our business very bad. We were told by two people that our down payment check had not been cashed and would be returned to us in a few minutes. In the meantime a Paul (from finance) came out and wanted to know what the real reason we were bringing this car back. We said we talked to you last night and you told us if we did not want new terms to bring the car back. At this point Paul told us we were going to be charged a rental fee for the car. I signed no rental agreement and I was out of town for the week and did not even drive the car. My wife asked for our check back and Paul said he would mail us a check some time next week, my wife said we are already here we would like the check now. Paul said the check had already been cashed and my wife told him two people had just told her the check had not been cashed. Finally he stomped off and returned to my wife and flipped the check on the table and told my wife very rudely "Don't come back!".
We have bought 4 new Ford vehicles from Interstate Ford down thru the years and I will tell you after this we will never own another Ford. Very shady practices going on here.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Interstate Ford Inc:
I purchased a new 2003 Ford Focus in 03 and I started having problems with the car by april 04. After taking the car back to dealership several times there was not a fix for the car. They never offered me a rental to problem shoot instead I was told I needed to wait for a recall. After being upset with Interstate I took the car to Eastgate and they did offer me rental and kept the car over night and still no solution to the problem,but I felt like atleast they triied. I have a ticking bomb car and no one can help me. If I kill someone with this faulty car it will be on Ford not me. Sometimes prob.are beyond the eye,just keep looking.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Interstate Ford Inc:
Chuck George Writeup - June 20, 2005<br><br>In Sept 2003 I purchased a new Taurus 24V 4 door SEL. from Chuck Georges Interstate Ford in Miamisburg, OH.<br><br>By the time that I had about 8900 miles on the car, it had been in the shop 3 times. After three personal attempts to see or get a call from, or talk to the Owner, Chuck George, I was finally able to reach him while I was out of town. He did not want to hear that &quot;MY&quot; new car was defective. I suppose that he did not want it because he sold it right?<br><br>He wanted me to talk with their service adviser about servicing the vehicle and then he transfered the phone. I explained to the service advisor that I wanted a new car. This was due to the electrical wiring failure, computer failure, headlights going out, tach misreading, gas gauge failure and false reading, and rough idle and surging. The vehicle quit on me one night about 3months and 3 weeks after I purchased it. <br><br>The net result, Ford had it inspected, and we had it inspected, They found nothing, our inspector found a bad battery, false transmission indications, poor idle control (Ford even has a tech service bulletin about that one and their own inspector did not know about any of these items. ) Window grinding noises, engine growlling, flasher actuation and the worst thing after the head light failure, sudden increase in engine speed, even with the brake engaged.<br><br>Needeless to say, after being told there was nothing wrong, I had no recourse other than to get the best attorney in Ohio to fight the case. <br><br>It was decided in early June 2005 in Montgomery County Common Pleas Court, OH, by a jury that the car was a lemon and that Ford had not lived up to their warrenties. As of this writing, I am still waiting for the payment of all of my costs from this automobile fiasco. The worst thing I did was to believe that Chuck George's dealership would stand behind the Ford product. <br><br>The best thing that I ever did was to hire Attorney Ron Burdge for my plantiff claim. Mr. Burdge and Attorney Elizabeth Wells did a great job !! If it had not been for them, I would have gotten nothing from Ford Motor and even less from Chuck George Interstate Ford.<br><br>My thoughts, DON't use Interstate Ford for anything. My next car or truck will definately not be a Ford. For the record, I have owned or driven a 74 Gran torino, and new cars 2 windstar vans, a new Expedition, a new 2001 Taurus, a used 99 Taurus, a new 2003 Taurus, and we have a new 2001Focus and a new 2003 Focus in the family now as well.<br><br>My dealer rating : -10 out of 10 ( yes, thats a negative 10 !!!)<br><br>Respectfully submitted:<br>T . Harris in Dayton, OH

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