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Ira Lexus of Manchester

4.7

184 Lifetime Reviews

18 Kilton Rd, Bedford, New Hampshire 03110 Directions
Sales: (603) 218-3500

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184 Reviews of Ira Lexus of Manchester

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April 27, 2017

"Outstanding"

- Ron

Great service , extremely nice people..Both Laurie and Joe could not have been easier to deal with. This is our 6th Lexus and we keep coming back because of the quality of the vehicle and the people.

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Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Joe Cardello
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
April 27, 2017

"tenacity and professionalism"

- Raghida Ramey

very customer service oriented staff. i felt like my convenience was a priority.i was accomodated to my needs and all my concerns were met adequately

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Recommend Dealer
Yes
Employees Worked With
Tom Bilodeau
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Other Employees : Kelli Sforza
April 26, 2017

"Service"

- Chaz

Great friendly experience always! Good feedback about the service observations and suggestions for future! Great atmosphere to walk into each time I visit! I will enjoy my next lease when it comes due.

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Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Ken Lavigne
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
April 26, 2017

"First Routine Maintenance Visit"

- G. Duane Howard

Today was my first scheduled maintenance visit on my certified pre-owned Lexus IS250. I had requested Karl perform the scheduled maintenance work. Ms. Kelly Sforza, service coordinator, was very professional and courteous. David, at drive-in, was cordial and explained to me the work that was to be completed. Barry, at pick-up, was very friendly and helped with a lingering question I had. The work was completed in a timely fashion. Overall I am very happy with the people and service at Ira Lexus of Manchester!

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Recommend Dealer
Yes
Employees Worked With
Karl Wichenbach
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Other Employees : Kelly, David
April 25, 2017

"My visit to have my two cars serviced"

- James Pettapiece

The purpose of my visit was to have my cars routinely serviced. Everything was done professionally and both cars looked great. Both Laurie and Barry made sure they understood everything that I wanted done, and when the work was completed, explained all that had been done. They were excellent!

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Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Barry Chase
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
April 25, 2017

"Great team, great car"

- Nevin Brown

The team took the time to understand what I wanted and made sure I got exactly that. The reveal upon delivery was very memorable. I have a great vehicle.

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Recommend Dealer
Yes
Employees Worked With
Nigel Long
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Other Employees : Patrica Ober
April 24, 2017

"New Car Purchase"

- me

The professionalism of the sales and management staff made the process of trading in and buying a new car enjoyable. Prior experience with the sales office and the service department gave us great assurance of a great continuing relationship.

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Recommend Dealer
Yes
Employees Worked With
Joe Cardello
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Nigel Long
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
April 23, 2017

"Josh Marquis top notch helpful"

- Lexusguru5

Brought in my recently purchased used Lexus from another dealer for a state inspection. A dealer would in my opinion go through EVERYTHING on the vehicle which they did! It's covered under warranty so I appreciate them being so thorough. Josh marquis my service advisor was excellent and knowledgeable and even talked to the dealer I bought the car from. Waiting area comfortable with great cars to look at. I do hear of these Lexus vehicles having leaking steering racks constantly even though there's no obvious signs which I find strange though. My last Lexus they told me the same thing but I kept the car another year and steering remained fine. is this a real issue or does Lexus have a lot of extra steering racks out back they want to sell??

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Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Chris Rhoades
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
April 22, 2017

"Always GREAT SERVICE with a SMILE"

- John Roy

They are always so xxxx cheerful at the Lexus Dealership, and they take great care of me every time. The "complimentary" loaner vehicle option is so convenient, as I don't get stuck waiting for my car! You won't be disappointed if you work with this crew at IRA Lexus!

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Recommend Dealer
Yes
Employees Worked With
Barry Chase
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Bill Linehan
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
April 21, 2017

"Personalized service"

- none

My visits are always met with friendly, helpful and knowleagable persons making my auto service appointments most comfortable. This time you even included PIZZA for lunch! Who could ask for more!

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
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