Laurie is very helpful and has always taken great care of us. She cares about her customers and it shows. You can purchase a vehicle from any number of dealers, it's how you are treated over the years after the sale that counts.
Went in for oil change came out with new car. We were waiting for our car to be serviced and my husband took a walk and ended up talking to Edward Stockel not knowing he was the general manager he took the time to answer a few questions we walk out with a new car very unexpected. Sometimes that's the best kind . Great crew from the General Manager to the sales Rosco Robinson and finance Joe Fitzgerald was fun.
From the moment you drive in the service area, you feel welcomed, to the time you check out. Barry was very helpful and kept checking up on me and Laurie gave honest recommendations on services needed.
All IRA Lexus Manchester staff were very pleasant, professional and a joy to work with! A couple "hiccups" experienced during our process of taking delivery of our new vehicle, but everyone was extremely responsive and focused on resolving all issues.
Phenomenal staff and very accommodating to my schedule. Made the overall experience very easy and a great time. Highly recommend this dealership for service and sales to anyone that might be in the market.