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Ira Lexus of Manchester

4.5

141 Lifetime Reviews

18 Kilton Rd, Bedford, New Hampshire 03110 Directions
Sales: (603) 218-3500

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141 Reviews of Ira Lexus of Manchester

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March 21, 2017

"45,000 mile service"

- NC46

Always courteous and friendly. Explained the work to be performed and the cost of the service. Offered to add other services that service tech recommended.

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Tom Bilodeau
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Other Employees : Kelli Scorza
March 21, 2017

"Quick and easy"

- Zoom0184

Excellent service is the norm here. Have never received anything otherwise in the over 8 years coming here! There aren't many service related situations that can claim that !

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Recommend Dealer
Yes
Employees Worked With
Bill Devereaux
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
March 21, 2017

"SO HELPFUL AND ATTENTIVE AS ALWAYS"

- wolfden563

Ira Lexus and Laurie Beauchemin in particular are the best. Whether I come in to buy a new car, for regular service or for an issue with the operation of my car I feel that Ira and Laurie are there for me. My issues are always taken care of.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Tom Bilodeau
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Barry Chase
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
March 19, 2017

"125,000 Maintenance & oil change"

- Rosiebud

Excellent servise starting from driving in & the greeting & service from Barry to the excellent service & advise of Laurie. I am always pleased with the work, experience & knowledge.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Tom Bilodeau
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Barry Chase
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
March 19, 2017

"Service"

- CKaschak

As usual my service experience at Ira was exceptional. This visit Laurie Beauchemin had the day off so I had Dawn Knapp as my advisor and she was great! Ken Vessel did a follow up call to make sure that the services done were up to my standards. What a fantastic dealer, I would highly recommend them to anyone!

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Recommend Dealer
Yes
Employees Worked With
Dawn Knapp, Ken Vessel
March 17, 2017

"Excellent! "

- GSSK

Came in for a recall and another problem issue. Was easy, fast and professional! Love this place. Same service every time. I see that Bill linehan is under service tech, but he is the one that interacted with me when I first brought my car in and handled everything when the care was finished.

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Customer Service
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Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bill Linehan
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
March 17, 2017

"great service"

- Lyra

Just went in to get a new key as I only received one when I bought the Lexus (used). They are expensive but the service people were great. A very positive experience. I realize these surveys are a good tool for your company, but could be a little more user friendly and quick to complete. My interaction was very brief with these people and feel that this long rating sheet is a bit overkill.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Ken Lavigne
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
March 17, 2017

"Great service"

- KTH

A 1 service here! Laurie is a pleasure to work with - very efficient and will go over and above to make the customer happy! She called the windshield repair wizard during my appt - he came right out and fixed the ding in my windshield. Very happy!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
March 15, 2017

"Great service"

- nothomeNH

I brought my vehicle in this week for its routine new vehicle maintenance, and I was very pleased with the friendly, helpful service. Great people here!

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Barry Chase
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Joshua Marquis
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
March 15, 2017

"Great"

- garymcl

Profession friendly knowledgeable service. I would highly recommend everyone come here for their service. Time frame was exactly as the service representative had promised it would be.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
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