Ira Mazda

Ira Mazda
99B Andover Street Route 114
Danvers, Massachusetts 01923
(866) 225-5472

Manufacturer: Mazda


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Twenty-Four Month Rating: 4.6/5
172 Reviews
Ira Mazda

Overall Score: 5 Star Rating4.6





About Ira Mazda
Certified: Ira Mazda
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Ira Mazda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



dpearson2009
5/21/2012 7:22:54 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jovan Moxley

My Review of Ira Mazda:
What a great experience! This is my second Mazda from IRA Mazda, because Jovan was so helpful and nice I will be back to get another when the time comes!

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stealthip13@yahoo.com
5/11/2012 9:19:25 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jovan Moxley

My Review of Ira Mazda:
I came to this dealership after having visited several other dealers for the car I wanted. I found the other dealers I visited to all be typical in their sales pitch and all of them playing all the same games and scams to screw you out of your money and for them to make the biggest profit at your expense, usually associated with buying and trading a car. When I came to IRA in Danvers, my sales consultant was Jovan Moxley.I found Jovan to be very knowledgeable about every aspect of the car I was buying, a (2013 Mazda CX-5).Jovan was the ultimate professional, friendly, patient, and organized.He made me feel like he really wanted to help me save as much money as he could on my car choice, and to get me the fairest trade value for my car. He gave me his word IRA would beat all the other dealers I had visited on the price of their car and on my trade value. He kept his word.He instills a feeling of trust between you and the dealership and treats you like you really matter. Jovan and his manager,Eric, were true to their word and completely blew away all of their competitors with the price of their car and my trade in.I was skeptical in the beginning that IRA was just conning me with false promises and BS like all the others. I was pretty surprised, and grateful, they backed up their promises. If you want to be treated fairly, without the BS, pressure tactics, and scams, and get the best deal, IRA is the place you want to go to. If you want to meet a world class professional car salesman, that you can actually trust,and who will treat you with respect and keep his promises, Jovan Moxley is the guy you want. I would highly recommend him and IRA to anyone looking to buy or sell a car.

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gjderosa
4/27/2012 6:59:36 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jovan; Scott

My Review of Ira Mazda:
This was one of the best customer service experiences I have ever had at a car dealership. The establishment itself was a very clean, organized, and professional environment. My sales consultant was very helpful and patient. I can't speak highly enough about this experience and will be recommending Mazda vehicles to anyone I know looking to buy a quality vehicle, and will definitely direct them to this dealership.

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mechanicsoldier
4/26/2012 12:13:14 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jovan

My Review of Ira Mazda:
Extremely reputable, great staff, and a very friendly atmosphere paved way for my superior sales experience. Ira Mazda was a completely great choice and I am completely satisfied with their overall company and craftsmanship.

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Busterbrains
4/18/2012 8:20:12 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jovan Moxley

My Review of Ira Mazda:
This was my second car purchase at Ira Mazda. Jovan was amazing to work with. Not your typical salesman at all. Zero pressure, 100% information. I got a fair deal, just like the previous purchase I made from Ira in 2007. No games or gimmicks. I traveled from Nashua NH to Danvers to buy from these guys. Worth every mile.

And the service after the sale has been amazing. From financing to delivery- no glitches, no surprises. Very professional.

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Lisa Bruno
4/16/2012 4:59:30 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: albert blank

My Review of Ira Mazda:
My daugters first car buying experience was wonderful for her. The salesperson involved really took the time out to help her through the process and worked with her to help her get the perfect car. Everyone was friendly from the person who opened the door for us right down to the finance person. They had many really nice used cars on their lot and all the prices were posted, so there were no surprises when you spoke with them. The dealership was clean, bright and very inviting. Water and snacks were offered while we waited. Albert Blink, the salesman really was the most nicest dealer I have met in many years. This meant a lot to me coming from a family who's Dad was a car dealer back in the day.

I would highly recommend this dealership to anyone looking for a great deal on a great car with no stress/pushy sales people haunting you and no pressure to buy.

No other dealership we visited on that day can compare, and we did visit 6 others.

GREAT PLACE< GREAT DEALS AND GREAT EMPLOYEES

I deeply apologize for spelling Mr. Blanks name incorrectly.

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lhowes3
4/9/2012 4:28:26 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: tim gravelese

My Review of Ira Mazda:
we went in to just look at some cars,and we ended up buying the mazda5,tim gravelese was very pleasant to talk with,he was not pushy and he let us take our time,we really enjoyed working with him and we would recomend him to all our friends,if we ever need to buy again,we will be coming back,the whole experiance was wonderful

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emmakate25
4/3/2012 7:23:28 AM

Overall Score: 4 Star Rating   4.4  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jovan Moxley

My Review of Ira Mazda:
I had put off purchasing a new car for over a year as usually car salesman make me feel stabby. However, Jovan was such a pleasure to work with, I never felt "played" and I felt he was being honest and open with the deal while still making it profitable for both of us. He went I feel over and above his job description attempting to get the car to me with the least amount of hassle possible. He even set up my phone/blutooth for me and made sure that I had a good radio station on for my ride home. The only thing that sullied my experience and this had nothing to do with sales was that I was told I could get one price for financing and negociated "add ons" foner over an hour only to be told that it was a mistake the next day. This forced me to run around, which was not needed as I walked in with my own financing that I abdonded once they told me I could finance with them. Regardless the dealership is lovely. They have complimentary snacks and water, an amazing play area for the kids, free wifi and the music that was played was always good. Overall a wonderful experience and I would not hesitate to work with Jovan again. If you need a new or used Mazda make sure to ask for Jovan, he will not disappoint!

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jpandey@nschi.org
3/23/2012 11:16:20 AM

Overall Score: 2 Star Rating   2.4  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Eric

My Review of Ira Mazda:
On my first visit, no one was there to talk to me. On the day I was to purchace the vehicle, I had to wait more than an hour to get paperwork ready. They did not fix the dents in their so called " certified preowned".

Please be very care full before buying anything from this dealership.

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yeahhoo86
3/14/2012 5:21:30 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Albert Blank, Chris Gannetti

My Review of Ira Mazda:
I came into Ira Mazda becuse they had a For Focus I was interested in, I did not like the Ford but took a liking to A Mazda 2 they had, test drove it and did like it. Albert was very honest with me and my mother throughout the entire sales process. I liked the fact after driving the Mazada 2, he asked to be hones with him too and tell what I did not like abou it. We were about to leave and go to another dealer for the Ford Focus. Albert though wanted me to meet the sales manager Chris, who told the Mazda 2 (sub-compact) is a different class than the Ford Focus (compact), and advised I test drive the Mazda 3. Went back to Alver to discuss the features I want in the car. I specifed automatic, red color, power moonroof, aux input. Much to my surprise albert delivered the good in a 2010 Mazda 3. I still wanted to explore getting the Ford Focus, back to Chris Again, who was not pushy at all, was very understanding and gave some independent review sites to to compare the ford focus and mazda 3. As we left the dealership, I decided to sit back in the Mazda 3 I just test drove, reflected on my experience with this dealership and in comparison to others, as well as with other delearship, the cars were missing what two or thre features I wanted whil this Mazda 3 had everything. I went back inside with my other and approx 1 hour later drove out with the Mazda 3. They gave my good deal for my car that I was trading in, and a great price on the Mazda 3. It is thanks to Albert's and Chris's patience, understanding, and wanting to know what I was looking for, that won both me and my mother over to buy a Mazda from Ira Mazda. I went back a few day later to get my new registration, inspection sticker, and to buff out some noticble scratches. There service department is also outstanding. I wholeheartedly recommend buying from this dealership. No complaints here.

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