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Ira Toyota of Hyannis

Hyannis, MA

4.5
1,239 Reviews

1020 Iyannough Rd

Hyannis, MA

02601

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Showing 763 service reviews

February 05, 2026

Ira Toyota in Hyannis Mass is an excellent honest dealership. Eric Moberg 44627 was my Service Advisor, very friendly, courteous and informative. That in itself makes Ira a very pleasant dealership t More

by dannycleary76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Moberg, Kenny in Service, Melissa in parts, the girls at checkout
January 31, 2026

My car was evaluated and a tire sensor was dead. It was replaced in a timely manner. David listened to my concerns and kept me informed of the situation. More

by kmaregni15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Feb 04, 2026 -

Ira Toyota of Hyannis responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2026

Very responsive to questions. Well staffed to handle customer needs. No feeling of being rushed. On time. More

by MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jan 28, 2026 -

Ira Toyota of Hyannis responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 24, 2026

Brought my car in for noise in the front end. Technician took the car for a ride, came back a few minutes later said it was most likely a wheel bearing needed to put it up on the left to double c More

by Bob
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
Jan 28, 2026 -

Ira Toyota of Hyannis responded

Hello Bob,   I apologize that you experienced an issue when recently bringing your vehicle in with a noise concern. Can you please contact me so I can look into this? I cannot find your name in our database, I would love to hear back from you at mruby@group1auto.com. Sincerely,   Marlaine Ruby Ira Toyota Hyannis  Customer Relations Manager

January 24, 2026

I recently went to Hyannis Toyota and they would not honor the coupons on their website for an oil change. They said since my car was Lexus it did qualify which I think is crazy since Lexus and Toyota a More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dealt with service and employee not listed , Justin Brandt
Jan 28, 2026 -

Ira Toyota of Hyannis responded

Hello Tim,   I apologize that you experienced an issue at our service department regarding a coupon recently. Can you please contact me so I can make this right? I cannot find your name in our database, I would greatly appreciate the opportunity to hear back from you at mruby@group1auto.com.   Marlaine Ruby Ira Toyota Hyannis - Customer Relations Manager

January 24, 2026

Primary concern was not fixed, spent too much time looking for other things to sell me. Now I have to bring it back again, not happy. More

by BBURG53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katy
Jan 28, 2026 -

Ira Toyota of Hyannis responded

Hello BBURG53,   I’m sorry for the inconvenience you faced regarding repair for the primary concern you'd brought your vehicle to us for. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at mruby@group1auto.com. Your cooperation will help us resolve this issue promptly. Thank you.   Regards,   Marlaine Ruby Ira Toyota Hyannis - Customer Relations Manager

January 21, 2026

My comments follow on my previous comments . Today's experience is the same as mentioned before . Excellent! I highly recommend ira Toyota of Hyannis More

by B & L
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 22, 2026 -

Ira Toyota of Hyannis responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Jan 22, 2026 -

B & L responded

You earned it !

January 20, 2026

Service Manager was very helpful and friendly. Was in and out on time even though I was told they were a bit short staffed (holiday) today More

by MaryBenoit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the gentleman’s name who assisted me
Jan 21, 2026 -

Ira Toyota of Hyannis responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2026

Service provider was knowledgeable and friendly. Technician did a very good job and it was done in a reasonable time. More

by tmara992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Jan 18, 2026 -

Ira Toyota of Hyannis responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2026

Very easy to schedule service. Service was prompt and done well. Everyone was polite and helpful. Very happy with whole process. More

by Capekelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy and Katie in service
Jan 15, 2026 -

Ira Toyota of Hyannis responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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