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Ira Toyota of Hyannis

Hyannis, MA

4.5
1,246 Reviews

1020 Iyannough Rd

Hyannis, MA

02601

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Showing 769 service reviews

March 05, 2026

We called service when my car would not start with a low power message—4 pm. Person gave us good instructions since we had to wait for AAA. On Wed.am Katie was Great! Explained process snd then updated w More

by joannmoran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie and Eric—5 stars
March 04, 2026

Eric help me and was able to give me a coupon as well so my total was not that intense because I was replacing my whole muffler system More

by Jaaljolt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in service
March 04, 2026

Lack of communication on their part. My key fob issue was not fixed. Car alarm continued to go off. I ended troubleshooting it at home, and solved the problem. More

by Sp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen, Sarah
February 27, 2026

Always get an honest and thoughtful opinion without pressure Allen was great. He and my daughter got along great. I wish I could have processed what he said a little quicker but I had been up for 4 ni More

by Teresamanzi
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Tice
Mar 02, 2026 -

Ira Toyota of Hyannis responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

February 12, 2026

Service was attentive and very helpful and always do a great job waiting area clean and comfortable More

by mblake8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know their name
Feb 14, 2026 -

Ira Toyota of Hyannis responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 08, 2026

Excellent service with comply chairs and free delicious coffee Laty Decosta my service mgr was terrific and was so helpful and knowledgeable. Thank you Katy More

by captsteve1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katy Decosta service
Feb 12, 2026 -

Ira Toyota of Hyannis responded

Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

February 05, 2026

Ira Toyota in Hyannis Mass is an excellent honest dealership. Eric Moberg 44627 was my Service Advisor, very friendly, courteous and informative. That in itself makes Ira a very pleasant dealership t More

by dannycleary76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Moberg, Kenny in Service, Melissa in parts, the girls at checkout
Feb 08, 2026 -

Ira Toyota of Hyannis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2026

My car was evaluated and a tire sensor was dead. It was replaced in a timely manner. David listened to my concerns and kept me informed of the situation. More

by kmaregni15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Feb 04, 2026 -

Ira Toyota of Hyannis responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2026

Very responsive to questions. Well staffed to handle customer needs. No feeling of being rushed. On time. More

by MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jan 28, 2026 -

Ira Toyota of Hyannis responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 24, 2026

Primary concern was not fixed, spent too much time looking for other things to sell me. Now I have to bring it back again, not happy. More

by BBURG53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katy
Jan 28, 2026 -

Ira Toyota of Hyannis responded

Hello BBURG53,   I’m sorry for the inconvenience you faced regarding repair for the primary concern you'd brought your vehicle to us for. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at mruby@group1auto.com. Your cooperation will help us resolve this issue promptly. Thank you.   Regards,   Marlaine Ruby Ira Toyota Hyannis - Customer Relations Manager

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