Ira Toyota/Scion of Milford

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Wicks / Mike Gugino

My Review of Ira Toyota/Scion of Milford:
I have purchased 3 cars in the past year from Ira Toyota. Mike Gugino has been involved in both of my experiences and he is great. his customer service skills are exceptional and he knew my financial goals and he was able to work with me to get me what i wanted. Mike is the reason I came back for my 3rd car purchase.

Chris Wicks was my salesman on my last deal. He was very friendly and so easy to talk to. He made my experience easy and asked all about what I was hoping to do and did not try to "sell" me on cars I didnt want or need. I felt like Chris was working with me and not trying to work me over.

Overall, with 2 dealings within one year with Ira in Milford, I have been very pleased and will be recommending the dealership to people I know as well as going back to them myself.

Thank you Mike and Chris!!

-Derek Cordon-

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Vince, Victor, Laurie and Tony

My Review of Ira Toyota/Scion of Milford:
I had visited 2 other Toyota dealerships in MA over the past 10 days. This dealership is by FAR the most professional and direct. There were no games... just get to the point of what I was looking for, find it and make the deal work. I have purchased 8 vehicles over the years, and this was the most outstanding experience I have had. From Tony the GM, to my salesman Vince, Victor in finance and Laurie in Customer Service... A+++
Thank you

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Gary Wintner, David

My Review of Ira Toyota/Scion of Milford:
Greetd upon entering the dealership by Gary, one of the best salesperson I met in my quest for a new vehicle. I had been to many dealerships across the town (both Honda and Toyota). I had made up my mind to buy a new Rav4 from a different dealer when I visited Ira Toyota, and I ended up buying from Gary at Ira the first day I went there. They were pretty aggressivewith their pricing and as I mentioned earlier, Gary was great. I will definitely recommend my family and friends to Gary and Ira Toyota. Actually, I have already referred my sister to Gary and one of my aunts will contact him soon.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Yury Menaker, Michael Davey, Steve

My Review of Ira Toyota/Scion of Milford:
Our experience with IRA Toyota of Milford has been great. We went in to test drive a Toyota Avalon and we were sold on its features on the spot.
What was more important was the relaxing attitude, no pressure tactics, no price haggling and very professional behaviour from all associates that we dealt with. We have had very bad experiences with other "major" dealerships in the area so I know what I was expecting. Yury's honesty, willingness to work with me and giving us freedom to venture out to other dealers while still holding onto my car helped us a lot. When I returned to purchase the car, I was offered the best price for my trade in(2500 more than what other dealers had quoted) and great price on my 2009 Toyota Avalon XLS without any tough negotiations. The great experience continued when we got great bargains in the business office on all add-ons such as Extended warranty, Remote Start etc. Overall, great experience is all I can say and I have already informed all of my friends of the experience.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chric Wicks

My Review of Ira Toyota/Scion of Milford:
Using the internet as my primary tool to identify the Toyota
vehicle (RAV 4 L - 4453)I wanted to purchase became a unique, easy
way of literally shopping primarily from home. It was a great
experience and the only way to go.

Peppered amd loaded down with email and telephone responses
(including extremely annoying ones - follow-ups...)from 11 Toyota
dealers in MA, RI & NH I perused the offers and narrowed down my
search-decision to 3 dealerships.

Kevin McDonald of IRA Toyota was clearly responsible for my going
with IRA.

The buying process was smooth.

The Salesman, Chris Wicks, really ROCK(ed). Chris was outstanding,
from providing an overview of the vehicle to thoroughly explaining
all the nuances - gadgets - options before, during and after our
test drive. He answered all our questions thoroughly, in-depth and in great detail. Chris is an extremely consciontious and detaill oriented salesman. My wife and I both felt that this car salesman really cared.

When we picked up the vehicle Monday afternoon (11/24), Chris, tirelessly and matter-of-factly, went over everything again.....

Chris made the sale process incredibly seemless... YEAH he didn't
have to press the "Easy Button". Chris just made it feel that way.

Chris is an extremely knowledgable salesman. For a 4 month rookie,
he is a real veteran. Outstanding - he is truly the BEST!!!

DO NOT LOSE HIM. HE IS ONE OF HIS OWN KIND.

Chris definitely is not in the mold of the "typical car salesman".

AND "You" < management & ownership > know exactly what I mean!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Vince Kaseta

My Review of Ira Toyota/Scion of Milford:
Vince made the experience of buying a new car great from beginning to end. He explained every aspect of the car and purchase process in great detail. I had never experienced that before. No pressure and friendly service made this the best car buying experience I have ever had. My husband and I will definitely work with them again in the future and recommend the dealership to our friends and family. Vince is a true asset to that dealership.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Vince Kaseta III

My Review of Ira Toyota/Scion of Milford:
Vince helped me to make a deal in record time. There was no "back and forth." I gave him my lowest price and that was the deal. When I returned to pick up the car, things went quickly and smoothly in the finance office as well. It was a "no pressure" environment and I appreicated that. I would highly recommend this dealership, and Vince, to my friends and family.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: 4

My Review of Ira Toyota/Scion of Milford:
needed a new car didn't feel pressured to buy, went from a 96 to an 09. everybody was pleasant and accmodating, what else can i say. wwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Shaw

My Review of Ira Toyota/Scion of Milford:
Bill Shaw was recommended to us by a friend who had bought a car from IRA Toyota of Milford. We were treated in a professional and businesslike fashion. Our questions were addressed and all options and offers were explained. Our decisions on these were respectfully accepted and our car buying experience was overall quite pleasant. We've had the car over a month now and feel good about our purchase.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Peter Zois, Chuck, Michael

My Review of Ira Toyota/Scion of Milford:
I have nothing but praise for those who work at Ira Toyota of Milford, MA. The customer service was excellent, and I honestly felt as though they truly cared.
Finding a dealership where one feels comfortable is not an easy task; I would advise those in the area to go to Ira Toyota of Milford and ask for Peter Zois.
Everyone at the dealership was pleasant and courteous. They didn’t beat around the bush, or feed me any lies; they are honest and provide top of the line services.
Thank you, Angelica

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