Irwin Toyota Scion

Irwin Toyota Scion
59 Bisson Ave
Laconia, New Hampshire 03246
(800) 639-6700

Manufacturers: Toyota, Scion


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Dealership Amenities
Free Local Shuttle
Free Wi Fi
Reading Area
Free Cofee
Express Service/Quick Service
Owner's Advantage Rewards Program
Full Reconditioning Center
Bodyshop servicing all makes and models
Parts and Accessories Store
Financing for people with all types of credit
22 Service Bays servicing all makes and models
Flat Screen TV
New State of the Art Facility
After Hours Drop-Off
Cable TV
Customer Lounge Area
Express Service
Free Coffee
Free Drinks
Free WiFi
Instant Financing
Laptop Computers
Parts Store
Pet Friendly
Rental Car Service Onsite
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.7/5
219 Reviews
Irwin Toyota Scion

Overall Score: 5 Star Rating4.7



About Irwin Toyota Scion
Certified: Irwin Toyota Scion
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Irwin Toyota Scion has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Irwin Toyota Scion
Our mission is to exceed the expectations of our customers and employees, making Irwin Toyota Scion a business where people want to work and want to do business. Being family owned and operated for over 58 years we are dedicated to conducting business in a honest, ethical, and transparent manner. This is evident as last year we were the only Toyota and Ford store under one roof to win both companies President's Award.


mrhumanbeing
4/5/2012 6:46:54 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Pouliot

My Review of Irwin Toyota Scion:
Had plenty of time to make a purchase. Searched dealerships within 2 hour driving radius from my home. Irwin Toyota was our selection! Great deal! Great selection! Plus the Prius came with complimentary Oil changes, tire rotations, check ups! At my first free oil change and check up the mechanics replaced one of my windsheild wiper blades, free of charge! I noticed there may have been an issue with it, but did not mention it to the dealership. Given the service departments attention to detail and quality and the friendly, no stress sales experience, I can easily recommend Irwin Toyota to anyone considering a new or used car purchase.

I've owned the car for a few months now, and have been back to the dealership for regularly scheduled maintenance and check ups, and I am still very satisfied with my decision to purchase the car from Irwin Toyota.

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Kathie V. Davis
3/27/2012 10:09:45 AM

Overall Score: 2 Star Rating   1.5  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Jeff Wildoner

My Review of Irwin Toyota Scion:
Initially, I was contacted by one person and received some info on their stock. Then, a few days later, I was contacted by someone else who said HE was the person I should be talking to. Then the first person, Aimee (very nice and helpful) contacted me again, and checked and said NO, I was dealing with her. Very confusing. Finally, I began looking at Used Prius stock and found a 2010 Toyota Prius that fit my needs exactly. I contacted Aimee, got an automated response that said yes, that vehicle was in stock. I called and went through the operator to talk and make an appointment with Aimee. The operator didn't tell me Aimee was off until Monday. Aimee didn't call back, obviously, so we went to see the car on Sunday. Didn't realize they are usually closed, but just reopened Sundays. JW met us, had someone at his desk; no one else was there. He didn't even remember my name, and we had communicated at 2 times online and twice on the phone the previous week. He gave us keys and plates to take the car for a ride...instead it was a 2011 he had mentioned to me the previous week. WE returned to the office...he was chatting with some guy (clearly NOT a business dealing) and barely had time for me....etc. etc. He was rude, no service, no memory of me, no desire to help us. There was no 2010 on the lot...it must have been sold weeks ago. Irwin doesn't update their stock very often. The entire experience was horrid. We went to Toyota of Keene...85 miles a way, bought the Prius of my dreams, spent $26,000 and had a wonderful experience!

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marchi1
2/21/2012 8:31:06 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Salta

My Review of Irwin Toyota Scion:
Inspection service and repaired item which were noted needed attention in previous visit. Confident car is safe and I have an idea of items I need to watch.

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lrouts
2/20/2012 6:30:44 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Glenn Buehl

My Review of Irwin Toyota Scion:
Reviews
Traded 08 Camry for 2012 model in Jan. Second time working with Glenn - very fair on trade-in & on pricing of new vehicle. We service our Toyota and Ford at Irwin and have been consistently satisfied since doing business with them for over 4 years.

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gookins
2/11/2012 2:57:04 PM

Overall Score: 4 Star Rating   4.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Associates in Quick Lane

My Review of Irwin Toyota Scion:
I took my car in for an oil change. I had scheduled an appointment. When I arrived, the man at the desk acknowledged me and stated that he would be with me shortly, as he finished up with another customer. When he was done, he took my information and processed my order. After waiting a few minutes, he let me know that my car was finished. When I checked out, he told me of the findings. He was very nice and I will be going back again.

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NewFRame
1/17/2012 10:07:20 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Dave Sealy, Ken Brace

My Review of Irwin Toyota Scion:
They replaced the complete frame in my 2005 Toyota Tacoma 4x4. I expected lots of rattles, trips back to the dealer, etc. but there have been NONE! They even replaced the rear springs as part of the process. They realigned the front end and apparently tighteded up the steering links. It feels like a new pickup!

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bjb764
1/9/2012 11:29:45 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Michael Huckins

My Review of Irwin Toyota Scion:
This is not the first auto that I have bought from Irwin's and the reason I go back is the way they treat me. I get the information that I need, they show more than one vehicle so I have a choise of color and style and most of all they make it convient for me. They stayed about 40 minutes after quiting time to finish up the paper work so I didn't have to come back the next day.

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airsubstew
1/9/2012 5:59:56 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Geoff Cunningham and Finance

My Review of Irwin Toyota Scion:
I would most definitely recommend this dealership. The friendly relaxed environment I experienced made me feel like I was important. I can not express in words how great the sales experience was during my visit to Irwin. The Salesman Geoff Cunningham listened to our concerns and was able to nail it on the car we needed.

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kevincartalk
1/9/2012 4:23:36 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Salta

My Review of Irwin Toyota Scion:
You can always count on Irwin to do a thorough, professional job. Staff is courteous, the facility is clean and has a good waiting room with complimentary coffee.

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Susyn
1/2/2012 5:20:02 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Tobias and Betty

My Review of Irwin Toyota Scion:
I had no car and in 6 days, I had the car delivered to my VT address. They were fantastic to work with and made the process most pleasant.

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Reviews 11-20 >>