J.D. Byrider - Jacksonville

I came in today and was greeted right away. The staff was kind and very sweet . I was having trouble pulling up my documents and one of the young ladies help me out and made my process very easy. The financi kind and very sweet . I was having trouble pulling up my documents and one of the young ladies help me out and made my process very easy. The financing team was able to take the deposit I had and get me into the vehicle I needed / wanted . I will recommend this location if at any need a friend or family needs a vehicle. Thank you for a stress free process. More

Up front, detailed, experienced, professional, informative, knowledgeable, attentive understanding, team orientated, an overall outstanding person's. informative, knowledgeable, attentive understanding, team orientated, an overall outstanding person's. More

Everyone and everything is excellent veryPleasant from the time I walk in the door everything was perfect Nikki was on point with everything see is a very great sales person the time I walk in the door everything was perfect Nikki was on point with everything see is a very great sales person More

This dealership is always helpful and courteous to there customers that’s why I come back and I’ll be sending some more customers your way customers that’s why I come back and I’ll be sending some more customers your way More

RUNNNNNNN!!!SOMEWHERE ELSE!!! DON'T EVEN CONSIDER JD BYRYDER JACKSONVILLE NOT EVEN FOR A DARN SCOOTER!!! There are other dealerships willing to work with bad or slow credit. The RUNNNNNNN!!!SOMEWH BYRYDER JACKSONVILLE NOT EVEN FOR A DARN SCOOTER!!! There are other dealerships willing to work with bad or slow credit. The RUNNNNNNN!!!SOMEWHERE ELSE!!! DON'T EVEN CONSIDER JD BYRYDER JACKSONVILLE NOT EVEN FOR A DARN SCOOTER!!! There are other dealerships willing to work with bad or slow credit. The car is not even running. They patch the fixes. The customer rep (Sharnell C) and manager (Jessica) need professional training. They are rude, disrespectful and unprofessional. I have had this problematic vehicle for 2years, never late even after being laid off during the pandemic. They dont care. All they want is money and me to tow the car out of pocket for them to patch work it again. I wouldn't refer my 12 year old dog here. IF YOU ARE CONSIDERING J D BYRYDER, DON'T.. I have dealt with other locations years ago and let me tell you by far was this the worst Dont even waste your time calling corporate. same type people. The car,again, is not running but they acting a donkey like I have a 2020!!! RUN RUN RUN---the opposite way!!!!. Dont even consider them!!! If I could rate zero stars I would!!! More

The cars are a little overpriced , awesome for rebuilding your credit. However, I love the service after the sale because the service department is awesome. your credit. However, I love the service after the sale because the service department is awesome. More

Glenn was very professional. The entire process went very smooth. There was a huge selection of cars to choose from. Everyone was very friendly. We would come back again in the future to buy another very smooth. There was a huge selection of cars to choose from. Everyone was very friendly. We would come back again in the future to buy another car. More

Awesome job in the service center! Great part prices and cheap labor on top of parts covered under the 36000 mile or 36 month warranty cheap labor on top of parts covered under the 36000 mile or 36 month warranty More

Purchased my 3rd car from here. Worst experience with sales person. Mike Jones was low energy distracted and preoccupied. Made me feel as though I was annoying him and taking too long to decide on a vehi sales person. Mike Jones was low energy distracted and preoccupied. Made me feel as though I was annoying him and taking too long to decide on a vehicle. Erica was very nice & accommodating. Loan/ paperwork process was quick and easy. Dealership is good overall Mike left bad taste in my mouth. More

Nikki was the bombdiggity.com!! She was awesome from hello to thanks for coming! JDByrider is lucky to have her on their team! Go see her!!! I promise you’ll drive away with a car !! hello to thanks for coming! JDByrider is lucky to have her on their team! Go see her!!! I promise you’ll drive away with a car !! More