My Review Of J D Byrider:
I really just wanted to visit this dealership in Durham NC. I saw an ad on TV late at night and it sounded convincing & it seemed like a way that maybe I could get a vehicle. I am already a very savvy car buyer, due to being ripped off in the past by a dealership that catered to someone with my credit rating. Over the last 5 years that I've been without a vehicle, I've done a lot of research on how finance companies cater to those with less than perfect credit, and cut them raw deals that usually leave them upside down in vehicles. Their methods usually hurt people more than doing ANY GOOD for them.
I've bought and owned 3 new cars, but never paid attention to the figures that I was being charged. For 2 of the cars, I was charged outrageous interest fees due to my less than perfect credit. The last car I bought, I ended up losing to repossession, because I lost my job in 2008 and couldn't afford to finish paying for it. Mind you I was only a few payments away from it being paid off. I felt it was actually already paid off, because I had paid on it for 5 years already. I was heartbroken, as I had never lost a car before. But the recession caused a lot of folks to lose vehicles, houses, jobs, etc. I was already convinced I would not allow anyone else to cause me to be upside down with a vehicle due to them charging me exorbitant fees.
So, I saw a commercial late at night for JD Byrider and decided that I would fill out their very simple loan app online. I received a phone call from someone named Dwight the very next morning, as I was heading out the door to catch the bus to go to work. I let Dwight know I didn't have a lot of time to talk, so he very quickly gave me the details of what I would need to bring with me and asked when I could come in. This was on a Friday morning, so I said, if I could find a ride to the dealership I would come on Saturday morning. Well, he sounded so convincing about being able to work within my income limitations and get me into a car I could afford; that I decided to ask a co-worker that I was friends with for a ride to the dealership, after I got done with work.
So, she drops me off at the dealership, but I ask her to stay close by in the vicinity, in the event I don't come out with a vehicle. First we drove around the dealership lot and noticed there weren't a lot of cars in the lot. So, we were like, what kind of dealership is this? And plus what I saw on the lot didn't look very enticing. I actually had a bad feeling about the place, and almost told my girlfriend to just keep rolling and I wouldn't even bother to go in. But I felt like, well, she was nice enough to bring me all the way out here, so let me at least go in and check out their story. As I was going in, another salesperson was handing keys to an elderly couple. They looked all happy about getting a car, so I was convinced that I should just go ahead still and check out the situation. I figured, Hey that could me coming out smiling and happy with a car.
So, I go in and one of the salespersons is on the phone and says he'll be with me in a minute. So, after he finished with his phone call, he asked if he could help me. I said yes, are you Dwight? And he said yes, so I sat down in his chair. So, he started explaining how they operate and started going into his spiel and I happened to look down at his name plate and it said Duane. So, I said, Wait a minute! Your name is Duane, not Dwight? And he said, yes, I thought you asked if I was Duane. And I said, well, I came here to talk to Dwight. Now mind you, Dwight was right behind him and within earshot and never even looked up when I came in. So, that should have been a red flag right there.
So, anyway, I sit down with Dwight he finally recalls speaking to me and he goes into the spiel. After the flip card presentation, which I found rather strange and robotic, he hands me 3 sheets of paper to fill out. All this without me even looking at a single car. Or knowing how the heck much any of their vehicles are or if they even had a vehicle I would be interested in buying.
So, then he says I would do a test drive without the salesman (Again, very strange. Traditional dealerships don't do this). So, I laughed and said, What, you all don't trust how customers drive? Is that the reason you let them do test drives by themselves? So, he asks to see my driver's license, my paycheck stub, mail with my name and address and other proofs of income. He makes copies of all of this stuff and then goes and gives it to his finance manager. Now, mind you we still haven't discussed price of a vehicle, nor have I even been shown any vehicles to look at. Now, in other situations and dealerships, they allow you to look around the lot at what they have, and if you find something you're interested in, then you go in and discuss price and how much you can put down and yada, yada, yada.
So, anyway to make a long story short, I go in with the finance manager and he starts discussing my finances. He asks how much would I like my car note to be each month, I say around $200 or $250, because I know that's about all I can afford. Then he says, well, most of our notes are in the mid $360s. So, I say well, I can't afford that. So, he seems to want to work with the $250 range. I ask him how long would the note be for, as I didn't want to be in anything for more than 24 months (really only 12 mos). And he says, a little less than 4 years. So, I ask about interest rate, he says 20%. By now he's getting irritated, because he realizes he doesn't have the average customer in his office. He has an educated consumer who has been burned before and wasn't about to get burned again.
So, now he becomes short with his responses. Especially, after I say, well I know of Buy Here, Pay Here dealerships that don't charge doc fess or finance fees. And apparently he didn't hear what I said, because his rather agitated retort was, yeah, and those dealerships charge you 29% interest. We don't charge that much! So, I repeat that no, there are dealerships that don't charge you any fees, other than the price of the car, tax, title and tag fees.
So, as he was talking to me, I was trying to fill out a reference form they gave me, which they wanted 12 references. I told them I didn't have 12, but I would list as many as I could. So, after finding out that for a vehicle that they would charge me $11,000 to $13,000 for, that I would end up paying back an additional $4800 to $5800, I politely declined the offer and asked to terminate the conversation, as I wasn't interested in doing business with them at those terms and rates. So, he was trying to get me to sign some sheet of paper stating I was applying for the loan and I refused to do it. He told me I had to, and I asked him why if I wasn't planning on buying from them? He said because we have to keep it with all your other paperwork. We keep it on file for 5 years or in case you wanted to come back later. I'm thinking, why would I ever want to come back here for a car loan?
So, I refused to sign the paper and I also did not give him my sheet with the references on it. I told him I didn't feel comfortable giving him names, addresses and phone numbers of my relatives, if I wasn't going to do business with them. So, he told me I could keep the sheet. But he still wanted me to sign off on the other sheet, and I still refused to sign the other sheet, which he thought he could coerce me into signing. And after I walked out of the office, I went back in to give him back his pen and noticed the sheet was signed.
So, I said to him, I know you're not forging my signature? And he said, why would I risk my job to do something like that? So, I said well, I hope you're not and I walked out. I just assumed he must have signed his own name, since there was a spot for him to do so. I wish I had just ripped that sheet up while I had it in my hand, but I figured I didn't sign it, so there shouldn't be anything he could do with it.
I would not SUGGEST anyone do business with this establishment. I feel they prey on people who are in a desperate situation financially. And if you are not aware of all the tricks that finance companies use, you will get reeled into a very bad deal. I don't know what the quality of the cars are, nor did I want to go through a bad experience finding out. I've had enough of that, thank you very much.
But you're better off finding a lot that doesn't charge doc fees or finance fees. They are out there, though they are few and far between. They will sell you a car closer to what it's worth, and only require you to do a short-term loan to pay it back. Places like JD Byrider, are only trying to make exorbitant amounts of cash off of your misfortune. I will never, ever go back there. So, BUYER BEWARE and stay away from THERE!!!!!!!!!! You've been warned!!!!!
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