J & R Auto

Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of J & R Auto:
I just bought a 2002 Chrysler 300M Special about 3 weeks ago. Today it left me on the side of the road. Scott was NOT helpful at all. He was going to give me a discount on parts. Right!!! I can get discounts on parts also! I'm ready to take the car back to them and get my $$$ back, plus what i just put into it for window tinting. And i would if i didn't LOVE it. They DO NOT check these cars out. They don't even change the oil!!! As i'm driving it down the road, i see a puff of smoke and it starts getting hot so i pulled over and got out to take a look. Thank god i grew up in a mechanic shop and know what to look for. My engine is completely wet and dripping. Someone put a stop leak in it, and it finally let go. The antifreeze is coming out of the radiator in a little jet stream. SWEET!!! So why did i give them a bad rating??? Well i boughtthecar 3 weeks ago and still have DEALER plates on it and it broke down. Well i'll just keep it so i don't have to deal with them again. And will NEVER buy a car from J & R Auto ever. They are just lucky that they were nice when i went in to buy it...wait...of course they were they get paid by commission!!! One piece of advise don't piss off a german girl...you will NEVER hear the end of it. Good luck with the cars you buy and don't buy a car from J & R!!! *Shari*

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of J & R Auto:
I have purchased 2 cars for my kids from J&R. I was hesitant about buying either one, but I gave in to my kids to get the cars that they just had to have. Within a couple weeks, the mechanical problems starting becoming apparent. I purchased the car for $6k, within 2 years of having this car I have spent probably $5k in repairs to keep it functioning. It was a lemon. About 2 years after purchasing the first car, my next son found his car at this dealership. I was very apprehensive about buying another car from these people, but decided to give them the benefit of the doubt and purchased another car for around $6k. Big mistake. Within a week it was having problems that I was getting quotes of $2k to fix. My son has now had the car for about 10 months and have just been told that the engine needs to be replaced after I've already had to replace a string of other things. DO NOT BUY A CAR FROM J&R AUTO SALES.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of J & R Auto:
This is the worst dealership I've ever come to in my life! My husband and I bought a 2003 Hyundai Tiburon from them and two weeks and a day later, the transmission became faulty, causing us lots of havoc, stress, and money! Due to what is going on in the transmission, our clutch master cylinder was broken - which wasn't covered in the extended warranty - in FACT - NOTHING was covered in the extended warranty.

Do NOT go to this dealer. Check the Better Business Bureau (www.bbb.com) before you think you've found a deal - you'll see they've had 3 claims within the last 36 months - soon to be FOUR.

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