My husband and I had been looking to trade in our vehicle for a new one, and I had researched a number of cars online, finding J&R Auto. Being familiar with the eastside location, we drove to the lot with the intention of purchasing an SUV. We met with Tom and Brian, who were very engaging, friendly, and helpful. Not pushy at all, which was a breath of fresh air! We drove the SUV, and then when we came back to the lot, we drove an awesome little Volvo hatch with a manual. The team was patient with us as we went to lunch and milled over what vehicle would best fit our needs. We returned and decided to go with the SUV (since it will accommodate our growing family!). Tom was great, as was Brian. Ethan was equally engaging and friendly. I appreciate the time that you took to answer my questions, the professional approach and the respect that you provided to my spouse and I. This was a great experience, and I HIGHLY RECOMMEND going to J&R if you are need a vehicle for whatever reason! We will definitely be back! Thanks again!