J.B.A. INFINITI of Ellicott City

This is by far the best Infiniti dealership in the Baltimore area and I been to them all. Staff is knowledgeable, polite, and accommodating. Baltimore area and I been to them all. Staff is knowledgeable, polite, and accommodating. More

Dealership found several items requiring attention. When I mentioned that I didn't have time for them to be addressed, they didn't pressure me like other dealers have done. When I mentioned that I didn't have time for them to be addressed, they didn't pressure me like other dealers have done. More

JR at JBA service always keeps my QX60 in top condition. I know that I can get in the vehicle and drive 15 minutes or all the way to California with no worries-- HGL I know that I can get in the vehicle and drive 15 minutes or all the way to California with no worries-- HGL More

Excellent dealership with very knowledgeable staff. Very good experience here consistently for many years. Would recommend to anyone. Very good experience here consistently for many years. Would recommend to anyone. More

I have been a customer for 20 years and cannot imagine that it is possible to receive better care! JR is always perfect to work with. that it is possible to receive better care! JR is always perfect to work with. More

Very courteous staff and prompt service. Everyone was very up to date and knowledgeable about the vehicles. Everyone was very up to date and knowledgeable about the vehicles. More

Very Professional JR carefully explained the diagnosis of the problem and sourced the parts needed in a timely makor of the problem and sourced the parts needed in a timely makor More

Customer service was excellent. Friendly and clean environment. I always go to the Ellicott city location. Friendly and clean environment. I always go to the Ellicott city location. More

Nothing but positive feedback and good explanation of service rendered Very satisfied with service I would highly recommend your dealership service rendered Very satisfied with service I would highly recommend your dealership More

We appreciated the sales team’s efficiency and low key demeanor. We felt they were capable and honest demeanor. We felt they were capable and honest More