JDBNOW | BYRIDER Ashtabula

I had an issue for pa inspection and the service department fixed it quickly and the sensor was not a covered part though they fixed it at no charge so I could get my pa inspection with no issues I department fixed it quickly and the sensor was not a covered part though they fixed it at no charge so I could get my pa inspection with no issues I dealt with Melissa today and the mechanic team and they were friendly kind and resolved my problem More

Awesome Service Department. Work is always done and on time with no issues at all Work is always done and on time with no issues at all More

The service department of JDBNOW in Ashtabula Ohio is definitely customer friendly. Work is completed in a timely fashion and any vehicle issues that need future attention are pointed out. Dave, Service definitely customer friendly. Work is completed in a timely fashion and any vehicle issues that need future attention are pointed out. Dave, Service Manager, is extremely pleasant and easy to work with. More

Better than expected . Truly deserve the high rating they have . Good Team all around. Would definitely recommend! Truly deserve the high rating they have . Good Team all around. Would definitely recommend! More

Not upfront with warranties. Lack of communication between the sales person and GM. Overall experience was a disappointment. Lack of communication between the sales person and GM. Overall experience was a disappointment. More

This location has a great staff! They made me feel like I was at home! They made me feel like I was at home! More

Customer Service Wonderful people The employees at Ashtabula JD Bryder go beyond the call of duty for there customers. They really are a great bunch of people. The owner of the company The employees at Ashtabula JD Bryder go beyond the call of duty for there customers. They really are a great bunch of people. The owner of the company is a extraordinary person. More

Started out great I went back and forth before making the decision to get a car through this company. And went ahead and did it. I traded my car in for 2000 according I went back and forth before making the decision to get a car through this company. And went ahead and did it. I traded my car in for 2000 according to them and then gave them another 2000 down. So there’s 4000 and still making payments on time. Then i had to help a family member because they have been ill. And i got behind. Only to be harassed by the office people. I just want out of this nightmare. More

Bait and switch The dealership in Ashtabula JD Byrider makes a call back to me after I was looking online for inventory and I had requested to apply for a Jeep he ask The dealership in Ashtabula JD Byrider makes a call back to me after I was looking online for inventory and I had requested to apply for a Jeep he asked for certain amount of documents which then I came in and supplied and had a Lincoln to trade in a 2006 executive L series free and clear title so he comes back and said well we can get you approved on a couple of conditions along with money down and my trade in which is free and clear I might add and the value of my Lincoln is close to $4,000 because it's an executive l and for a car that was a piece of crap on the car lot which I did not apply for that car does initially on the phone he said that's all I would need us to trade on and no money down and what I had asked him to not go to a closer JD Byrider he said no because the jeep that I was applying for was only at that car lot but the jeep was not at that car lot it was in Parma and I told them we are done here got up and walked away but then I wasted an hour going out there in an hour back during a day of which I should have been at work you have to watch this company they are very scam artist but the kicker is when I add text over to their office and called and left a voicemail to destroy my documents and to take me off of any advertising list I have all the sudden been getting text messages of advertising for mother different vendors that they had sold my information to I don't understand as to how the state has not shut this office down stay away from this office if they have people that work like that and conduct himself in this manner chances are the cars are usually going to be bad as well More