Reason for Visit: Sales
I recommend this dealer: Yes
My Review of JMK BMW:
Got my very first BMW, a 2006 530xiT, from JMK in Jan 2006.
Initially, was dealing with other dealers by emails and phone calls. But they were either not replying at all (both Princeton and Circle); Replied late with an attitude (Open road); Or did not have the car I wanted (King).
Finally, I gave JMK a try. I’ve received immediate response the next day. And the answers from Chris regarding my price inquiry and other questions were very clear all the time.
The final price negotiation process was handled in an opened, patient and professional manner. It actually did not take long because most of the concerns/issues were already addressed over the phone and emails. Also the gentleman (sorry I forgot his name) at the delivery had done a wonderful job in regards to explain me all the features/functionalities of my car in so detail.
However, compares to other luxury brands shopping experience like with Lexus and MB, the showroom condition of JMK BMW really really needs some serious upgrades. I am sure for people who are about to spend lots of their hard earn money on a prestige thing, the overall feeling and the look of the showroom is very important.
Although not necessary to build a new one as their SAAB showroom, at least taller ceiling with a fully open space and more available parking space for customers will be appreciated. That’s why I rate the overall experience a “4”, instead of “5”.
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