Jack Daniels

Reason for Visit: Service

I recommend this dealer: No

My Review of Jack Daniels:
Very bad experience with this dealer.
Brought a car with manuf. recalls and check engine light.
After they "repaired" it, check engine light was gone, but "SYSTEM FAULT! WORKSHOP!" message appeared. They refused to fix this for a week, blaming it on faulty catalytic converter, which they ordered, and was waiting for. When received the part, was not able to do the work in time, even though first promised twice to do so.
After the catalytic has been replaced, the message is still there.
Beware of this dealer, especially if you need your car for day-to-day operations or if you need job done on time. Never ever count on them to do it when they promise to. Always add one day or be ready to change your plans.

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: No

My Review of Jack Daniels:
Very bad experience with this dealer.
Brought a car with manuf. recalls and check engine light.
After they "repaired" it, check engine light was gone, but "SYSTEM FAULT! WORKSHOP!" message appeared. They refused to fix this for a week, blaming it on faulty catalytic converter, which they ordered, and was waiting for. When received the part, was not able to do the work in time, even though first promised twice to do so.
After the catalytic has been replaced, the message is still there.
Beware of this dealer, especially if you need your car for day-to-day operations or if you need job done on time. Never ever count on them to do it when they promise to. Always add one day or be ready to change your plans.

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: No

My Review of Jack Daniels:
I could fill the page with the problems I have had with this dealer - and even went so far as to get a lawyer. They LIE and FORGE paperwork - They will make anything and anything be a problem and make it your fault.b They have no sense of customer service - If you are buying - But ESPECIALLY if you have a problem.<br><br>Aside from the car taking 3 months to get to begin with - the wrong car was ordered. The car was &quot;transferred&quot; from another dealer, and I have come to find out that the frame was bent. THEY DO NOT CARE. They are very rude - liars and thiefs and I HIGHLY recommend to STAY AWAY!!<br><br>I have fixed the same problems numerous times since I bought it - and I have gone to 3 new dealers to stay away from them. They are by far - THE WORST out there

Was this review helpful to you? Yes | No