Jack Giambalvo Buick GMC

Jack Giambalvo Buick GMC
1390 Eden Road
York, Pennsylvania 17402

Sales: (888) 282-8155
Service: (888) 234-3745
Parts: (888) 234-3745

Manufacturers: Buick, GMC


Most Reviewed Employees
Don Cranston Don Cranston
Sales Consultant
Lita Lemaster Lita Lemaster
Business Manager
Lance Sease Lance Sease
Sales Manager
Bill Gibson Bill Gibson
Sales Consultant
Mike Giambalvo Mike Giambalvo
General Manager
Logan Yanover Logan Yanover
Sales Consultant
Jonah O'Keefe Jonah O'Keefe
General Sales Manager
Joe Kuhn Joe Kuhn
Service Manager
Mick Arcuri Mick Arcuri
Service Advisor
Ben Peterson Ben Peterson
Service Advisor
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Customer Lounge Area
Drive-In Service
Free Coffee
Free WiFi
Parts Store
Shuttle Service
Vending Machines
Cable TV
Instant Financing

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 4:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
10 Reviews
Jack Giambalvo Buick GMC

Overall Score: 5 Star Rating4.9



About Jack Giambalvo Buick GMC
Certified: Jack Giambalvo Buick GMC
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Jack Giambalvo Buick GMC has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



mdnck
9/5/2011 9:34:10 PM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Don Cranston

My Review of Jack Giambalvo Buick GMC:
great car buying experience, very friendly, easy to work with, no high-pressure sales, everything went very smoothly, nice car with low mileage at a reasonable price

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Judy Heuer
7/10/2011 6:42:28 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lita Lemaster, Lance Sease

My Review of Jack Giambalvo Buick GMC:
Very friendly atmosphere. Lance was great, and wow, they didn't take forever to make a deal, the time actually passed very fast. Even with the financial lady Lita - - wonderful experience.
Judy Heuer

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bowhunt3c
6/30/2011 4:30:58 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Daryl Martin

My Review of Jack Giambalvo Buick GMC:
I returned to this dealership to buy another truck because my experence here has been second to none in the past. I'm happy to say things have not changed, this dealer really cares...There service department is the best around and are always willing to help even if a repair is out of warranty they will do their best to make it right without charge. I worked for the first time with Daryl Martin as my sales rep and even with him being new there he was very helpfull and I fell got me the best deal for my trade as well as lowering the purchas price of my new GMC 1500 SLT. I would reccomend him as well as this dealer to everyone wanting a good deal and a great experience at truck buying.

Thanks!

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mlark4
6/12/2011 9:56:24 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Daryl Smith

My Review of Jack Giambalvo Buick GMC:
My husband and I agree this is the best car buying experience we have ever had. We called about the vehicle we wanted to see, and it as parked right out front when we got there. Our salesman was never pushy, and we felt like he helped us get the best vehicle possible. We would both highly recommend Jack Giambalvo and plan to do our car shopping there in the future.

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Sparkles0687
5/31/2011 11:14:00 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Don Cranston

My Review of Jack Giambalvo Buick GMC:
Our overall experience with Jack Giambalvo Buick GMC was good. We traded in a 2008 Chevrolet Cobalt LS, for a 2008 Honda Civic EX. Our sales consultant was Donald Cranston. He was very helpful and professional. We brought along some friends who knew a little more about cars to check out the Civic for us, and Donald treated them with the same respect as if they were buyers as well. The entire process was made easy to understand, and all of the employess we dealt with were friendly. It is for those reasons that we have given ratings of 5 for all but the price. We were able to negotiate an extra $500 for our trade-in, which was nice. The price was very competitive for everything we'd seen in the York, PA area. We only gave a rating of 4 for price, because there were a few comparable Civics within 50-75 miles listed a little bit cheaper according to autotrader.com from other dealerships. For the local market though, Jack Giambalvo was very competitive. We would recommend this dealer, and specifically Donald Cranston.

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sharpshooter
5/18/2011 9:37:08 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lita Lemaster

My Review of Jack Giambalvo Buick GMC:
WOW...I'm the new owner of a 2011 Buick LaCrosse SDN AWD! From the very beginning to the final signing of the papers, our experience was awesome. Daryl and Ray were attentive to what we wanted in a vehicle. Never overpowering their position, but knowledgeable. John came through for us in the negotiation. He didn't down play the vehicle I was trading in, which made me feel comfortable. Lita was the final answer to our sale. She took care of the paper work, etc., with ease. The entire team is wonderful and professional. No one will appreciate this Buick LaCrosse more than me:) Thanks to all of you.

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jshifflet23
4/27/2011 8:55:44 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Daryl Martin

My Review of Jack Giambalvo Buick GMC:
The salesperson was friendly, but not overbearing. I had a lot of questions, and Daryl supplied honest information. For those questions he did not immediately know the answer to, he got back to me in a timely manner with the answers I needed. No high-pressure sales (a plus!). Overall, a very good experience. Thanks, Daryl!

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aflood3
4/27/2011 12:16:48 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Daryl Martin, John Saum

My Review of Jack Giambalvo Buick GMC:
My wife and I found drove up from Marlyand to check out a used Nissan Quest. We were greeted by John Saum and Daryl Martin helped us with the sale. The customer service was excellent from start to finish. The one thing that stood out the most was honesty. Dealerships usually are not known for this. But, those guys are hard working, honest men with the customers best interest at hand. The price was right and the staff was friendly. If youre in the market for a new or used car go to Jack Giambalvo Buick GMC.

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efbrunk
4/27/2011 6:49:47 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Don Cranston

My Review of Jack Giambalvo Buick GMC:
Jack Giambalvo is a local dealer with whom I have now experienced purchase and maintenance of three vehicles. A mazda 626 ( 180000 plus miles) when it finally died ) and a Pontiac Grand Prix (124000 miles which I continue to drive and in spite of relatively high miles---still looks good and runs " great ". This experience spans a period of thirty ( 30 ) years and is a tribute to the excellent and professional maintenance and service approach of Jack Giambalvo.
I have most recently added to my "( fleet ) a new Lucerne and fully expect the same result(s).

On the sales side ---excellent experience. Don Cranston---knowledgable and professional. And not " pushy "!!! And when you condider all the vehicles offered with all the " bells and whistles " involved his experience came to the surface when telling my wife and me all the important " features " on our new Lucerne.

We are looking forward to many continuing years with Jack Giambalvo.

Regards-----Earl Brunk ( proud owner of a new Lucerne )

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Tracy0198
3/27/2009 10:35:26 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Action Al

My Review of Jack Giambalvo Buick GMC:
Action Al truly made the buying experience a pleasure, not only did he make the atmosphere non hassle and low pressure, but he actually stuck to his original numbers, which is refreshing to say the least.

If the dealerships service and parts departments can MEET the levels that you have set for them, then I believe you'll have a customer for life!

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