Jack Ingram Nissan

Jack Ingram Nissan
227 Eastern Blvd.
Montgomery, Alabama 36117

Sales: (334) 420-9900
Service: (334) 649-7341

Manufacturer: Nissan


Most Reviewed Employees
Jesse Simmons Jesse Simmons
Nissan Sales
Saji Fazal Saji Fazal
General Sales Manager
Tony Richardson Tony Richardson
Service Manager
David Moore David Moore
Nissan Sales
Randy Ray Randy Ray
Nissan Sales
Don Brown Don Brown
Nissan Sales
Cory Hill Cory Hill
Nissan Sales
John Ingram John Ingram
Manager
Jonathan Greene Jonathan Greene
Nissan Sales
Henry Spears Henry Spears
Nissan Sales
Need a New Car?

Dealership Amenities
Price Assurance
Automated Car Wash
Express Service
Cable TV
Customer Lounge Area
Free Drinks
Children's Play Room
Parts Store
Complimentary First Service
On Site Financing
Shuttle Service
Free WiFi
Television
Vending Machines
Service Center

Hours of Operation
Sales/Showroom

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:30 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 2:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.7/5
23 Reviews
Jack Ingram Nissan

Overall Score: 5 Star Rating4.7



About Jack Ingram Nissan
Certified: Jack Ingram Nissan
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Jack Ingram Nissan has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Jack Ingram Nissan
Jack Ingram Motors is no ordinary dealership. It was founded in 1959 and is currently the largest locally owned dealership in Alabama. With six car franchises and a strong pre-owned vehicle line, Jack Ingram strives to exceed customer's automotive needs. In addition to a friendly sales department, Jack Ingram completely services all of its vehicles. Exceeding customer's expectations is Jack Ingram's number one priority. A friendly and dedicated sales staff is ready to assist you in all of your purchasing needs. At Jack Ingram, we want this to be a great experience and help you drive away in your dream car!


syl77dar
3/15/2012 12:00:52 PM

Overall Score: 1 Star Rating   1.0  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: Tony Richardson

My Review of Jack Ingram Nissan:
Horrible customer service at 5648 Eddins Road, Montgomery, AL 36117 Jack Ingram Nissan. first time I took my friends car for an oil change they said it had a bad battery and wanted to change it for $150.00! then on 10 March 2011 took car back and they said alternator was bad, not sure if it was or not? I had taken car in due to noises coming out of HVAC system when heater/air conditioner is turned on! they said it was the alternator put a new one on for apprx $543.38! When I had brought the car in I had just washed it the day before for $10.00 when they returned it it was a nasty mess! Mud all over the passenger side of the car and on both sides like nasty sewer black stuff so I had to wash it again since they said the car wash was closed due to the rain; however, it was overcast but the rain had left. I returned today 15 March 2012 to have initial problem looked at, they had to order a part, when I received car the drivers side rear door handle was broken off with scratchers on door and side of the car!!!

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sissy skipper
2/5/2012 10:17:46 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jesse Simmons

My Review of Jack Ingram Nissan:
We purchased 2 new vehicles from Jack Ingram in January 2012. When we went to the dealership that was not our intentions. Our sales person Jesse Simmons was very concerned about our needs and worked it out so that we could afford the two new cars. We would recommend Jack Ingram to all of our friends and we will refer all to Jesse Simmons, the hardest working car saleman I know. Good job Jesse. We love our cars

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Angela Sanders
2/1/2012 9:51:01 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Eric Dyer

My Review of Jack Ingram Nissan:
Customer Service was GREAT from beginning to end!!!! All of my questions were answered in a timely manner. Kara Killough was very nice to work with. She has a wonderful and caring spirit.Eric Dyer is a experience customer service representative. Jack Ingram will be my dearlership to work with in the future in purchasing my next car. I have already put the word out to go to Jack Ingram Motors if anyone is in serach of a car.

Angela Sanders
New Altima Nissian Owner :)

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Katie Dean
1/4/2012 11:39:26 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Eric Dyar, Kip, Kara

My Review of Jack Ingram Nissan:
We needed a vehicle, and this experience was great. No one was pushy. They worked with us on what we could afford. It was great to see a dealership that actually cared!!!

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TerriLGray
1/2/2012 4:56:03 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mo Abdullah

My Review of Jack Ingram Nissan:
Went car shopping today looking for 2008 Nissan and found just what we were looking for. No pressure to buy from our man and it was a wonderful shopping experience. Mo was very courteous and no pressure on us. We dont like pressure, was going to Dothan to purchase by we liked how we were treated at Jack Ingram with Mo Abdullah.

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tbrad
12/30/2011 6:39:24 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Vepa, Kara Killough

My Review of Jack Ingram Nissan:
We had been looking for a replacement vehicle for our daughter. We looked at over 16 vehicles covering 6 different dealers. Jack Ingram Motors and Sales Consultant Matt Vepa stood out. In a late evening met Matt Vepa in the darkened parking lot and he took us through a series of vehicles even as it was approaching closing time. We returned a few times during the day and Matt was helpful in narrowing our search down to something that would fit our driving needs. Went out on several test drives and the dealership and Matt were very accommodating. I hate hard-sell salesmen and Matt should be complimented on his approach throughout the transaction. He worked with us and gave us time to breath. No salesman knows every little detail about a car but Matt was honest to admit when he did not know rather than making up something that sounded good. He checked with the experts and got back to us with the right answer. We ended up with a used 2012 Nissan Altima with very low miles (2900) at a reasonable price.

We also worked with Kara Killough, Business Manager who took the time to go over each and every form in the process of purchasing the vehicle. Although this took some time (as I read everything), she was patient and not rushed. She also shared with us options for warranty extensions and maintenance plans working costs of the multiple variations that I needed to make decisions.
Matt is a good salesman, knowledgeable in the product and an honest young man. He presented himself as caring for the customer. I would look forward to working with him on our next car purchase and would recommend others to look towards him if you need a car that will fit your needs and budget.

Tom Bradley

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coop54
12/27/2011 8:26:30 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Tony Richardson

My Review of Jack Ingram Nissan:
My wife and I were on the last leg of a Christmas trip from the northern Virgina area to our home in Pensacola Fl on 26 Dec 2011 when we experienced a problem with the serpentine belt on my Nissan Frontier. Late in the evening (approx 4:40 PM) the service department (which was scheduled to close at 5:00 PM) more than gladly replaced the belt (even though not in stock they were able to find/order/and have delivered a replacement belt) and get us back on the road in order to get home. They stayed late to make sure we were safe to continue our trip. I was extremely impressed with their willingness to stay open late and fix my truck, their friendliness, their professionalism.....they provided assistance without hesitation to ensure we could continue safely. James and Burt are to be commended for assisting us, and their efforts are most appreciated.

Mr Ingram, please congratulate (and if possible provide additional compensation for) your employees on providing service WAY beyond the ordinary. I wish your dealership were closer to PCola!!

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SusanB1958
12/23/2011 12:02:44 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jesse Simmons

My Review of Jack Ingram Nissan:
i would recommend Jesse to anyone. He is very professional and was very helpful. He helped me find the truck that was right for me and made sure I was comfortable and didn't get impatient with me. He really is great and he still calls to check up on me. I bought the Frontier this Summer and he still remembered me and the truck. I will go back to him when I'm ready to trade in and when my daughter graduates.

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MDSB0557
12/21/2011 2:42:28 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Saji Fazal, Jesse Simmons

My Review of Jack Ingram Nissan:
Jesse was amazing! I have been in sales for over 18 years and can say that Jesse is one of the best salespeople that I've had the pleasure to work with. My husband and I visited 8 different dealerships and three Nissan dealers before we came back to Jack Ingram after looking on their lot one Sunday while they were closed. We were so impressed with the customer service and Jesse's knowledge about the vehicles we looked at. We ended up buying a new 2012 Altima. We will be referring all of our family and friends to Jesse from now on! I highly recommend Jack Ingram Nissan and Jesse Simmons. Saji and Stan were great as well. They are so nice! This was BY FAR the best vehicle purchase that we have ever had. Thank you Jesse!!!

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WMSLENE
10/19/2011 11:20:08 AM

Overall Score: 4 Star Rating   4.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: MATT VEPA & ERIC

My Review of Jack Ingram Nissan:
These guys were awsome in helping me as well as the finance department. I an sofar very pleased with my purchase. I will recommend Jack Ingram to my friends and others.
I remember the salespersons that helped except I did not remember Eric's last name. I am sure you know who I am talking about. I love my Murano!!!

Pauline

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