Read Reviews Jack Ingram Volkswagen

Jack Ingram Volkswagen

Jack Ingram Volkswagen

255 Eastern Blvd
Montgomery, Alabama 36117


(888) 268-3111

Jack Ingram Volkswagen
Manufacturer: Volkswagen

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 93 reviews

4.9

4.9 out of 5

107 lifetime reviews

Jack Ingram Volkswagen

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Certified: Jack Ingram Volkswagen

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Jack Ingram Volkswagen has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Jack Ingram Volkswagen

Since its beginning in 1959, Jack Ingram’s policy has been to secure the services of the highest caliber people in every area of the dealership. Sales representatives spend many long hours each year at VW’s training facilities, learning every important detail about each car model they sell.

Each customer is important to us as well. That’s why you’ll find our modern showroom and information areas, so you can discuss your transportation needs, and make all-important decisions in a relaxed friendly environment.

With Jack Ingram’s computer locator, we can find the exact color, fabric and style automobile customers want...even if that car is not in our stock. Total Customer Satisfaction is what we strive for here at Jack Ingram Motors.

Our Location

Sales/Showroom

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 AM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Our Amenities

Cable TV Free WiFi
Children's Play Room Parts Store
Customer Lounge Area Shuttle Service
Drive-In Service Television
Free Coffee Vending Machines
Free Drinks

acobb005
6/6/2013 5:51:38 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rita  ShugrueRita Shugrue
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jack Ingram Volkswagen:

Fantastic experience from start to end!!! Rita and Allen were amazing, kind, and have great personalities. Usually I dread the car buying process....but not with them. Great deal on car, great service, just great!!! Love my Volkwagen Jetta too!

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musicladynala
6/6/2013 4:17:37 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Fred JacksonFred Jackson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jack Ingram Volkswagen:

I came to the store looking for a 2012 V W Beetle Fred was so friendly he got one out to show me and let me look at it, was going to let me test it. My daughter told me I needed to think about something larger because I'm still working and I move a lot of material around so we asked about the Tiguan. Fred pointed out the features in several of the ones he had on the lot and I picked the one I liked. In no time my daughter and I were riding. I love the way I feel like family at Jack Ingram motors.

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taylorbayne85
5/28/2013 12:26:32 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mario PowellMario Powell
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jack Ingram Volkswagen:

I just leased my first car through Jack Ingram Volkswagon. Mario Powell is not your average car salesman. He really does genuinely care about each of his individual costumer's unique needs and requests. Mario actually listened to me instead of talking at me or pushing me in a direction I did not want to go. He was really such a delight during the whole process. Mario's professionalism was evident from my first phone conversation to driving away in my brand new car. He made absolutely sure everything was top notch and that my experience with leasing my first car was everything I hoped it would be and more. Most of all, Mario took his time explaining everything and costumizing my car before I left. I know Mario will be there for me in the future whenever I need him in reference to my car. So, if you are looking into buying a car or leasing make sure to ask for Mario Powell!!!

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Lbachant
5/24/2013 7:40:10 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rita  ShugrueRita Shugrue
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jack Ingram Volkswagen:

Rita Shugrue and Allen Belcher we AWESOME! I really appreciate all of their help. I was able to purchase a fantastic, dependable, fun car at a very reasonable price and payment that I could afford. I never felt pressured.

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kimbo44
5/17/2013 5:59:43 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rick MurrayRick Murray
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Jack Ingram Volkswagen:

My car buying experience was great because I had an enthusiasic sales person "Rick." I did not come with the intentions of buying a car that day but he made me a great deal and he worked with me in every way. Rick is an excellent salesperson! He made the whole experience light and assuring. It was a lengthy process and he made it pleasurable. I would definitely recommend my friends go see Rick and buy a car from him. :-)

Also, I thought Mario Powell was very courteous and helpful.

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babylucy1
5/12/2013 8:40:37 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Lin Williams
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Jack Ingram Volkswagen:

My salesman was Lin Williams, who had been recommended to me by a friend who had bought a vehicle from him in the past. Since I live about 80 miles away, we conducted most of our transaction over the phone & by internet. When I arrived on a Saturday morning, Lin had everything ready & waiting for me and was super nice and helpful. Lin is, how do I put it, a "trustworthy-looking" salesman, not your average-looking "car salesman" type....you know what I mean. He was genuine. I also was impressed with the courtesy and friendliness of other employees I met while at the dealership....Mr. Belcher the Finance guy, and Justin, one of the service guys. Super nice people!

I was also impressed with the physical dealership itself, from the Keurig coffee machine, to the bottled water with Jack Ingram's own label (lol), to the cleanliness & shininess of the dealership, to the nice Volkswagen gift shop inside, and on & on. I will definitely recommend Lin and Jack Ingram Volkswagen to others. Thanks a lot!

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kjmommie
5/3/2013 7:52:51 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Fred JacksonFred Jackson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jack Ingram Volkswagen:

I was very pleased with the service my husband and I receive at Jack Ingram Volkswagen dealership. We where greeted at the front door with a pleasant sales rep. My Sales rep was Fred Jackson . We where very impressed with our overall experience with Jack Ingram Volkswagen dealership.

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mitzicox
5/3/2013 1:05:16 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Criss BrockCriss Brock
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Jack Ingram Volkswagen:

Liked very much that they supplied me with a car while my car was being worked on for the day. Criss was very nice and explained things well. Very knowledgeable.

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sunflowerjkls
5/3/2013 12:22:49 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Fred JacksonFred Jackson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jack Ingram Volkswagen:

Fred did a great job! He was very friendly and helpful and he got me the VW Beetle I wanted in a very short amount of time. VERY satisfied with the whole experience. THANK YOU!!

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oliviakayp
4/23/2013 9:46:58 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rick MurrayRick Murray
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jack Ingram Volkswagen:

Rick was super friendly and helped answer all of my questions! He was very accommodating to me and was patient with my finace who asked a million questions. The buying process was easy and I love my new Passat!

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