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Jaguar Land Rover Albany

Colonie, NY

Overview
Reviews
4.7
360 Reviews
Call Dealership (518) 389-6500
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347 New Karner Road

Colonie, NY

12205

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Showing 360 reviews

November 23, 2025

Would not recommend this dealership, witnessed unprofessional behavior on sales floor while in waiting room unfortunately. I’ve had issues with the service department. Not satisfied at all More

by barbarasimon619
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’m not sure
Report | Print
Nov 24, 2025 -

Jaguar Land Rover Albany responded

Hello Barbara, and thank you for your review. We are deeply concerned about any alleged unprofessional behavior in the showroom. Would you mind kindly sharing more with our Sales Manager, Chris Rahn? He can be reached at 518-389-6500 or crahn@mcgovernauto.com. Thanks again for your continued business.

November 16, 2025

Great facility and service. The ladies in the customer service team are knowledgeable and courteous. More

by Ludomir.r.lozny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Report | Print
Nov 17, 2025 -

Jaguar Land Rover Albany responded

Hi Ludomir, thank you for choosing Land Rover Albany! We truly appreciate your feedback about our knowledgeable and courteous team. See you next time!

November 02, 2025

It was a great pleasure working with Julie. Her patience and enthusiasm is unmatched. Great service overall. More

by Btirbeni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie from sales
Report | Print
Nov 04, 2025 -

Jaguar Land Rover Albany responded

We’re overjoyed to hear about your fantastic experience with Julie! It means a lot to us to earn your business at Land Rover Albany.

October 26, 2025

A great service team. Their knowledge of the vehicles they service is second to none, and they are super nice to deal with. More

by Dominickporco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peg Cologgi, Anthony Tebano, Bill Hilstro
Report | Print
Oct 27, 2025 -

Jaguar Land Rover Albany responded

Thank you for the awesome review! We’re so glad to have you as a customer and hope to see you again at Land Rover Albany, Dominick.

October 08, 2025

I had the best experience at Albany Jaguar Land Rover. Sieera and all the other staff were great! More

by Kai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sieera, Jeanne
Report | Print
Oct 08, 2025 -

Jaguar Land Rover Albany responded

All of us at Land Rover Albany are happy to see this wonderful feedback! Sieera and the team will love to see your kudos. Thank you, Kai!

October 05, 2025

Kristina was very pleasant and explained all that was going to be done and promptly got me on my way when appt done. More

by Tmarks4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina
Report | Print
Oct 06, 2025 -

Jaguar Land Rover Albany responded

We’re pleased to read this! It sounds like Kristina took excellent care of you. Thanks from all of us at Land Rover Albany!

October 03, 2025

The service we received was clearly explained and completed our service advisor. Christina was very detailed oriented and her communication was fabulous.. More

by guy.tedesco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Fisk
Report | Print
Oct 06, 2025 -

Jaguar Land Rover Albany responded

Guy, thank you for sharing your fantastic feedback about Christina and her clear, detailed communication! We’ll make sure to share your comments with her and the entire team! We hope to see you back at Land Rover Albany down the road!

September 23, 2025

I had to leave my vehicle for a week for some repair parts to come in. I was given a beautiful loaner vehicle so I was never without transportation. They kept me updated all the time so I knew exactly w More

by Thaller6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sieera
Report | Print
Sep 24, 2025 -

Jaguar Land Rover Albany responded

We’re so glad you felt taken care of from start to finish! Thank you for choosing Land Rover Albany and for sharing your experience. Safe travels ahead!

September 10, 2025

Clean building and friendly staff. Attentive to buyer, coffee, tea,water etc offered. Had the chosen vehicle we were interested in ready to try More

by Jdsnuka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie law, Chris Rahn
Report | Print
Sep 10, 2025 -

Jaguar Land Rover Albany responded

That's great to hear! Thanks for choosing Land Rover Albany and sharing your experience with our team!

September 07, 2025

She is Accomodating,Respectful, Knows the product well. Knowleadgeable and answer the questions well. Considerate. More

by aiee_freeasabird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Boodhoo
Report | Print
Sep 09, 2025 -

Jaguar Land Rover Albany responded

We’re happy to hear you had such a positive experience! Thank you for choosing Land Rover Albany. We look forward to helping you again!

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