Jaguar Land Rover of Bellevue

Positive experience!! Deny was great to work with. He was familiar with the used Porsche that we were interested in and very personable. He kept in touch without being pu Deny was great to work with. He was familiar with the used Porsche that we were interested in and very personable. He kept in touch without being pushy and also patiently showed the car to my wife and son. He was helpful in negotiations and we feel that we purchased a quality car for a fair price. Thanks! More

Great to work with I have been working with Deny and I have to say it's been a great experience. He is extremely knowledgeable and a pleasure to work with. I have been working with Deny and I have to say it's been a great experience. He is extremely knowledgeable and a pleasure to work with. More

Very pleased with Terri I was very pleased with Terri she went the extra mile to help me with a car that was best suited for me. I love my Lexus I was very pleased with Terri she went the extra mile to help me with a car that was best suited for me. I love my Lexus More

Love our new Range Rover! We had a great experience leasing our new Range Rover Evoque here. The sales guy, Deny, was extremely helpful - showed us everything there is to know We had a great experience leasing our new Range Rover Evoque here. The sales guy, Deny, was extremely helpful - showed us everything there is to know about the car and answered all of our questions. I'm also happy with the deal that we got here - after some back-and-forth, they offered the best deal in the area. More

New Discovery! Deny's help in leasing our new Discovery was first rate! I would recommend him highly! He is an old school gentleman. He was very familiar with vehicl Deny's help in leasing our new Discovery was first rate! I would recommend him highly! He is an old school gentleman. He was very familiar with vehicle and helped set everything up. More

Great Holiday Purchasing Experience Appreciated the extra effort on behalf of the Sales Exec to travel to my home to provide family member a tutorial on a new RR Sport Xmas gift. The ent Appreciated the extra effort on behalf of the Sales Exec to travel to my home to provide family member a tutorial on a new RR Sport Xmas gift. The entire team helped me present a gift of the car with over-sized ribbon and all. It made the process of receiving/delivering the new vehicle less of a challenge given all the bells & whistles of the model. Very professional, polished and easy to conduct business. Highly Recommend & would return. More

Very impressed with our Land Rover buying experience Everyone at the dealership was kind and professional, but we were most impressed with our salesperson, Deny Lie. Deny was very courteous and knowledge Everyone at the dealership was kind and professional, but we were most impressed with our salesperson, Deny Lie. Deny was very courteous and knowledgeable about the LR4, along with the other vehicles we were considering. Without ever being pushy or "salesy," Deny guided us through our purchase decision. His candor and humor made the experience fun. No stress at all! I'd recommend any of my friends to Deny and Land Rover of Bellevue. More

Great buying experience! Came into the dealership looking at either an Evoque or a Discovery and ended up coming back the next day to purchase the Evoque. Deny, our salespers Came into the dealership looking at either an Evoque or a Discovery and ended up coming back the next day to purchase the Evoque. Deny, our salesperson was patient, friendly, and knowledgeable throughout the sales process and even post-sales with questions. Highly recommended! More

Great experience. My wife and went to the dealer to review/ purchase a Range Rover...Deny was fantastic! Friendly, Knowledgable, patient, engaging and honest! All arou My wife and went to the dealer to review/ purchase a Range Rover...Deny was fantastic! Friendly, Knowledgable, patient, engaging and honest! All around great guy with all the characteristics you want in a sales person! Thanks Deny! See you soon. More

Unresponsive Dealership I recently purchased a used 2011 Mini Cooper Countryman from Jaguar Land Rover Bellevue and have had such an awful experience with the vehicle. The I recently purchased a used 2011 Mini Cooper Countryman from Jaguar Land Rover Bellevue and have had such an awful experience with the vehicle. The first day I owned the car, I noticed the speedometer on the car was not synced with the digital speedometer of the car. The digital speedometer of the car was ten mph off from what the analog speedometer on the center console of the car read. I immediately called the dealership, in which their sales rep. said he would get back with me the following week. As the digital speedometer was correct, I thought okay, no problem, I'll wait for your call. Fast forward to a month later, and over five different phone calls with no resolution when I am driving down the road and the entire computer system of the car shuts down and reboots. In between that month of waiting, I took the car to the Mini dealership (who are incompetent themselves) and they had no idea how the readouts were incorrect and wanted to charge me $360 in labor in order to open up the unit and inspect it. After the car reboots, I get about ten miles down the road and the clutch goes out on the car (which I also inquired about in the service inspection I did with Mini after I purchased the car). Mini says that these two occurrences were simply coincidental. First, the clutch needed replaced ($3600) and the champ navigation system on the car had overheated, causing the electrical failure. (After research, the Champ navigation system is simply the radio navigation system located under the speedometer). After this unfortunate event, and without a mode of transportation on a vehicle I just paid $21,000 for, the sales manager, Micheal, finally gets back to me about the car. All the dealership could do was to provide me the phone number of the original business, Northwest Motors Limited, that changed out the speedometer as this car was previously Canadian. I called this business, which claims that they did nothing but replace the speedometer and they are not liable for the damage to the radio/nav system ($1700). After speaking with them, we finally came to the conclusion that they installed the wrong part on the car. In order to fix the car, I would need to drive the car to Mount Vernon, over an hour away from Seattle. Is my time not worth anything? Why am I made to deal with this issue when it was an original issue on the car that I had been addressing since the day I picked the car up?! Besides this, I was also told today that the car will need new brakes and rotors within 5,000 miles. Within two months of owning the vehicle, I have found out that the vehicle needs over $6300 in maintenance. As it is a used car, I understand that it will need more maintenance than a new vehicle, but the lack of service and inattentiveness of this business is very typical in the car business. If you are looking to do business with this car dealership, I would recommend you steer clear! More