Jaguar Land Rover of Bellevue

Great Service Department I had a great experience here with their service department. They treated me with respect and appreciated my business. I recommend Michael Long as you I had a great experience here with their service department. They treated me with respect and appreciated my business. I recommend Michael Long as your service advisor, he is knowledgeable and honest. He won’t make you spend money on any service that is not needed. Their service department is highly recommended. More

Evoque I knew the vehicle I wanted to purchase when I came in to the dealership so I just needed to move for the process as quickly as possible. I also was b I knew the vehicle I wanted to purchase when I came in to the dealership so I just needed to move for the process as quickly as possible. I also was buying the vehicle for third-party (the company I work for). Joanne help me work through the process quickly and diligently despite some of the complications involved in the process on my end. More

This dealership has changed so much over the years. Firstly, I bought an expensive Range Rover, all cash, about 8 years ago. The salesman was attentive, even genuinely excited for me. The owner popped Firstly, I bought an expensive Range Rover, all cash, about 8 years ago. The salesman was attentive, even genuinely excited for me. The owner popped in several times, even reducing my price unasked. Fast forward, I just bought a $11,000 used car and financed it. It was an easy sale, I saw the car online, took it on a 10 min test drive and started the paperwork. I was given an interest rate of 6.99%. I went in to sign the papers the next am and the rate was 12%. I was surprised and said I needed to take a minute to think. It was like a light switch. I got an angry, condescending text from the salesman telling me I was lucky they got me financing and that I needed to go back in and sign. Despite the text, I signed the next am. No one knew where the car keys were and I waited 20 mins for another salesman to let them know he had the keys. He referred to me as 'that lady'. They are so classless, yet arrogant now. The salesman never followed up to thank me or see if everything was okay. It was a demeaning experience dealing with Jaguar Land Rover of Bellevue. More

Bellevue jaguar I'm from out of town and visited the dealership twice for very short periods. The communication over the phne was excellent with no high pressure sal I'm from out of town and visited the dealership twice for very short periods. The communication over the phne was excellent with no high pressure sales tactics. They respected my time and got me in and out quickly. Bought the XJL and love it! the experience was good for me. More

New Range Rover Evoque owner An amazing buying experience! The staff here were very friendly and helpful, the facilities clean, and the cars were exceptional. We came out with exa An amazing buying experience! The staff here were very friendly and helpful, the facilities clean, and the cars were exceptional. We came out with exactly what we wanted. A Happy Wife makes for a Happy Life. More

This is the worst car buyer experience I've ever had. I purchased 2 cars from Autocenter NW in the last year. They own Mercedes of Seattle, Bellevue Bentley, Land Rover Seattle and Jaguar Land Rover Belle I purchased 2 cars from Autocenter NW in the last year. They own Mercedes of Seattle, Bellevue Bentley, Land Rover Seattle and Jaguar Land Rover Bellevue. I first purchased a 2014 RR sport and then a 2011 Jaguar XJ. The customer service at this particular store was extremely poor. It was so bad that I drove to the Lynnwood store even though I live in Bellevue. I periodically took my car to the service dept here in Bellevue for convenience due to the fact my Jaguar was in the shop more than 15 times in less than 90 days. Each time my car was in for a new issue and the same idling issue that never was resolved. After finally getting fed up, I contacted Jaguar Corporate and the Attorney General. While I was waiting for a resolution from the corporate, I took my car in for a car wash and the Service manager Rahim Sheikh informed me the owner says I am not allowed back at either store Land Rover Seattle or Jaguar Land Rover Bellevue. More

Typical Used Car Sales tactics - Buys Beware I recently had a strange experience buying a used Range Rover from this dealership. One would have expected that Jaguar Land Rover of Bellevue dealers I recently had a strange experience buying a used Range Rover from this dealership. One would have expected that Jaguar Land Rover of Bellevue dealership would not employ the same tactics as observed in the industry. This expectation comes from the mere fact that they charge a 10-15% premium on selling a used car. During the negotiation I was informed that the car has gone through several inspection and EVERYTHING works. They also told me that the vehicle comes with duplicate key and user manual. A day later I was informed that duplicate key and user manual can't be located. They key cost $585! Also there were tons of issues with the electronics, the car was back for serve center the next day! So the verdict is that go in with your eyes wide open, don't assume that you will get anything better due to the fact that they are reputable dealership. More

Friendly sales staff An amazing buying experience! The staff here are friendly and helpful, the facilities clean, and the cars amazing! Zoran was great work with and Alle An amazing buying experience! The staff here are friendly and helpful, the facilities clean, and the cars amazing! Zoran was great work with and Allen was very friendly and accommodating. More

Superb Customer focused sales I visited Belleveu Land Rover/Jaguar and was very pleased with the attention given me by Scott Lews. I was looking for a Jaguar and Scott was very hel I visited Belleveu Land Rover/Jaguar and was very pleased with the attention given me by Scott Lews. I was looking for a Jaguar and Scott was very helpful and not pushy at all. He was reasonable on his pricing and everyone was happy. Scott More

I was looking for a 2013 Ford Raptor and found one at Jaguar Land Rover Bellevue. I spoke to Paul a sales rep earlier and unfortunately was not able to make it in before he left for the day so they gave Jaguar Land Rover Bellevue. I spoke to Paul a sales rep earlier and unfortunately was not able to make it in before he left for the day so they gave me another sales rep. First off he was extremely awkward through the entire process of looking, and test driving the truck. When we returned I made him an offer on the truck and within 2 minutes he came back and told me that there was an offer on the truck already. I was a bit shocked considering we had just returned from the test drive and no one had been looking at it or was even in the dealership at the time. He then told me that I could make an offer for more than the other offer which was the price of a brand new 2014 Raptor. I asked him how exactly from the time we went on a test drive to sitting down there was an offer that was accepted by the manager, yet no one said anything. He told me that another sales rep was being dishonest and a customer came when we were test driving it and he put in the deal. Again a bit shocked he just looked at me and said "What can you do"? I will never do business with this dealership. More