Jake Sweeney

Reason for Visit: Sales

I recommend this dealer: No

My Review of Jake Sweeney:
Went on 1/26/07 to look at an advertised used car. Was told 'they sold it while you were test driving it'. Was high pressured to buy something we did not want at a price we told them we did not want to pay. We did settle on another car like we were looking for at a decent price. However, the dealer offered to furnish us with a new hubcap, and reimburse us for a tank of gas. After hounding them for 2 weeks, the hubcap finally arrived at our house. It has been a month of lies for the reimbursment check, which we still have not received. The salesman lied about it being 'in the mail'. We went so far as to talk to a Sweeney, he also lied about mailing the check. We are happy with the automobile (so far), but I would never go back to a dealership that places so little value on customer service.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Jake Sweeney:
I wanted to buy a 07 Aveo (Sedan), so I paid them a visit to test drive one and see what cars they had in stock and what specials, if any, they were running.
After test driving a 5 speed Aveo LS we sat down with the sales rep. I had already researched the Aveo and I knew I wanted an Aveo LT with ABS; to save a little, I wanted a 5 speed, but was willing to take an automatic if they would come down on the price REALLY close to the Edmunds TMV price for the equivalent 5 speed with ABS. They had a car in the exhibition floor that seemed to fit the bill, it was a gray LT. After telling the sales rep that I would consider buying this car for X amount of money plus TTL, he wanted me to sign a piece of paper in which I was promising to buy said car at that X price plus TTLF (notice the additional "F" for "Fees"). I said NO, I am not signing anything, to which he said that it would be very difficult for him to convince his manager to go for that price; I said I don't care, just ask him. So while he is "asking" his manager, I find that this car had no ABS anyway (the main requirement I had), I left at this point.
Imagine if I had signed this "promise of purchase"! They could have sneaked any kind of Fees thanks to that additional "F"; since Taxes, Title and License are pretty much set and known, thanks to that additional "F" they could have more than made up for any "discounts" from the MSRP; hell, they could have used it to go way past full MSRP if they wanted. And since I was promising to purchase, it didn't matter to them that I needed my car with ABS and this car didn't have it, at that point they could have said: well you promised and signed this paper, so pay up.
I had never had this kind of experience with any dealer before or since. It is just like one of those horror stories of dealing with used car salespeople.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Jake Sweeney:
Have had my (bought) car for over 5 years and have always had exemplary repair service. Have also leased a second car two times in the past 3 years with Sweeney, and again, have had only positive experiences.

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