All Salespeople
Sales Department
James Collins Ford
Louisville, KY
41 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
August 17, 2023
If I could they wouldn't get a single star.
I have had my vehicle in the service dept 6+ times in 3 years. Not once did I leave with all my issues fixed. Most times I left with more problems. F
More
by mike.wagner
Employees Worked With
Ryan
February 23, 2023
This the first time i have really has issue with James
Collins, My has Vehicle been in out of shop for same issue since September 2022, only time it wasn't December 2022 and returned January 2023 until cu
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by Tamoria Price-Allen
Employees Worked With
Ryan in Great Service, Casidy cashier is Great, others that is Great Workers, Virginia Payne, Jeff Frye
December 01, 2022
I would like to Thank the staff at James Collins Ford
service for taking great care of our Ford Explorer XLT and Ford Taurus everytime they are in service also explaining the work that has to be done on
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by Tamoria Price-Allen
Employees Worked With
all employes in the service deparment, Virginia Payne, Trey Anson, Jeff Frye