James Hummer/Toyota

Reason for Visit: Sales

I recommend this dealer: No

My Review of James Hummer/Toyota:
Do yourself a favor and call The NJ Dept. of Consumer Affairs @ (973) 504-6200 and see if this dealer has any complaints filed against them. If you do decide to do business with this dealer then read the contract BEFORE you sign any paperwork. Check the numbers on the contract against the numbers they quoted you. I would not recommend this dealer to anyone, friend or enemy.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of James Hummer/Toyota:
Stay away from this place!! Bad Business practice, Rude employees. Waste OF TIME!!! Don't even bother going here, shop elsewhere!! They wasted our time for 3 hours and told us that they were pricing the wrong vechicle!! AFTER 3 HOURS!! Go to ANOTHER Toyota dealer, it will be worth the trip!! They lost our business, hopefully you will take my advice and shop elsewhere!!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of James Hummer/Toyota:
Once vehicle was paid for costumer service went from B- to F. I then discovered missing equipment, took close to four weeks to resolve after many phone calls and unreturned calls. Temp registration expired leaving me unable to drive vehicle. Charged me almost triple for Reg. & Title and took three weeks to refund overcharge. I had to tell them that they overcharged me after finding out from the state how much I should have been charged after they told me that my plates were being held because I owed them an additional $50. Would never buy from them again or recommend them to anyone. After owning a BMW, Lexus, Audi, Nissan, Acura, I was amazed at how bad Toyota was at customer service.

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