James Mears Mazda & Volvo

Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of James Mears Mazda & Volvo :
I recently purchased a used Tribute from the dealer. The salesman was very good and friendly and I was very happy. When we made the deal I was verbally promised a second key to the car as well as touch up paint for a couple of nicks. They said they did not have a second key at that moment, but would have one for us later. Now as I wait for my car tags, I inquire about the second key and paint. I am told they will not provide it and I can purchase one if I want. Silly me, I took them at their word, my fault. I am very disappointed with this situation. As word of mouth steered me to their door, I will not hesitate to make people aware of their business practices.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of James Mears Mazda & Volvo :
I have bought a car from them, which required additional $2,000 in repair during the first week!!! And when I asked for help, the owner eventually cursed at me. Do not go there.

Some of the people were really nice there, but unfortunately they do not hold high positions.

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