Worst experience ever. Nobody answers the phone in the service department. The service line is always out to the street and they can't service your car in a timely manner. If you do manage to pull into the dealership there is no place to park and very difficult to turn around to get out. The first time I left my car there they had it for a week and returned it with the problem still existing plus a new dent. The second time(and last time I will ever go there) nobody notified me my car was done, I had to ask! When I asked if there was another dealership near by they said no, they said people come from far way because the other dealerships are even busier. I got on my phone and called the Browning dealership which is right down the freeway about ten minutes away and was able to bring my car right in, fixed and returned free of charge within two days. Ontario Jeep needs to work on their customer service, I have friends who also have very negative things to say about this place. Go anywhere but here, it is worth driving further!