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Jeep Chrysler Dodge RAM of Ontario

Ontario, CA

4.6
427 Reviews

1202 Auto Center Dr

Ontario, CA

91761

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427 Reviews of Jeep Chrysler Dodge RAM of Ontario

January 31, 2024

Completely satisfied with the service with complete detailed explanation of minor service to be done as a result of the multipoint inspection done. More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Rime
Feb 02, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi Mario, thank you for your kind review! We're thrilled to hear that you were completely satisfied with our service and that our team provided you with a detailed explanation of the minor service needed. We appreciate your feedback and hope to serve you again in the future. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

January 17, 2024

Brittney was my service advisor, and she kept me informed of the progress of my service, and I was in and out in no time. Thank you!! More

by RSMcGeachy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney Adams
Jan 18, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi RSMcGeachy! Thank you for sharing your positive experience with Brittney as your service advisor. We're glad she kept you informed and provided fast service. We appreciate your feedback and hope to serve you again in the future. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

January 14, 2024

The service advisor was prompt and extremely helpful and courteous. I was in and out of there in no time. More

by tboucher02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jan 16, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for taking the time to share your positive experience. We're glad our service advisor provided prompt and helpful assistance. We strive to make your visit efficient and enjoyable, and we love to hear we succeeded! Visit us again soon. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

January 12, 2024

Tony my advisor was amazing. I was in and out within an hour. He gave great information and made the process awesome. More

by perry.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony the service advisor
Jan 16, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi Perry! Thank you so much for your kind words about Tony. We're thrilled to hear that he provided excellent service and made your experience with us awesome. We appreciate your feedback and hope to see you again soon! Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

January 05, 2024

My Service Advisor was Mr. Anthony Massa, and I couldn't be happier with the way I was treated! Mr. Massa was very knowledgeable about my issues and concerns I had with my Jeep More

by Cancer Dude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Massa
Jan 10, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi Randy, thank you for sharing your positive experience with Anthony and our service department! We're thrilled to hear that he provided excellent service and resolved your concerns efficiently. We appreciate your trust in us and look forward to serving you and your Jeep in the future! Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

December 28, 2023

The review is based on the service department. I have had an issue here before but they quickly fixed it. Ever since they have been phenomenal! I would recommend this dealership as it is close and More

by eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Crocker
Jan 08, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Eric, We're here to help and happy to see our team takes great care of you and your truck. Thank you so much for this 5-star review and we can't wait to see you here at your next service visit. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

December 27, 2023

Freddy was awesome, he worked with me throughout the day to get me exactly what I wanted. I told him I have a newborn and a toddler and couldn’t be at the dealership for long and he ensured I got in and ou More

by ebelt99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Arvayo
Jan 08, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

We are so happy to see Freddy made the car-buying process as easy as possible and got you in and out and behind the wheel of the vehicle you deserve in no time. We hope you're loving your new Jeep thus far and should you have any questions about anything, please don't hesitate to let us or Freddy know. You're family. Regards, Chris Howard General Sales Manager chris@jcdontario.com

December 20, 2023

I did not like the fact that I had an appointment for oil change and had to wait 3 hours to get it ready! What is the purpose of an appointment? More

by Mara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Dec 26, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Mara, Thank you for both your patience and your feedback. An oil change with an appointment should not take this long, which is why I'd like to learn more about when you stopped by, so I can look into this further and make sure that we're serving you and all guests with appointments in a more timely manner. Please contact me at your convenience. I hope to hear from you. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

November 28, 2023

Amazing customer service and reps. Couldn't be any happier. Very helpful and very polite. More

by aliansg35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis, Dave and Christopher , Freddy Arvayo
Dec 04, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

We take pride in providing quality service and we're very happy to see that's just what you received. Thank you for this 5-star review and your business. Should you ever need anything, please don't hesitate to ask. We're here to help. Regards, Chris Howard General Sales Manager chris@jcdontario.com

November 01, 2023

My service guy was awesome. Very accurate on the time. And yes, there is a busy shop but things went smooth. No issues. More

by deleonjuan5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not catch my service man’s name
Nov 02, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for choosing us! We appreciate your patience, and are so glad to hear we exceeded your expectations! Until next time! Regards, Chris Howard General Sales Manager chris@jcdontario.com

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